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14.3.6 Call Display
Problem
Cause & Solution
Caller information is not
displayed.
R
You must subscribe to a Call Display service. Contact your service provider/
telephone company for details.
R
If your unit is connected to any additional telephone equipment such as a
Call Display box or cordless telephone line jack, plug the unit directly into
the wall jack.
R
If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL
filter between the base unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
R
The name display service may not be available in some areas. Contact your
service provider/telephone company for details.
R
Other telephone equipment may be interfering with this unit. Disconnect the
other equipment and try again.
R
Other electrical appliances connected to the same outlet may be interfering
with the Call Display information.
R
Telephone line noise may be affecting the Call Display information.
R
The caller requested not to send his/her information (page 54).
R
If a call is being transferred to you, the caller information will not be
displayed.
Time on the unit has shifted.
R
Incorrect time information from incoming Call Display changes the time. Set
the time adjustment to
“
MANUAL
”
(OFF) (feature #226 on page 80).
14.3.7 Cordless handset (KX-MB2060 optional)
Problem
Cause & Solution
The cordless handset does
not turn on even after
installing charged batteries.
R
Place the cordless handset on the charger to turn ON the cordless handset.
The cordless handset does
not work.
R
Make sure that the batteries are installed correctly (page 19) and fully charge
them (page 22).
R
Fully charge the batteries (page 22).
R
Check the connections (page 21).
R
Clean the charge contacts and charge again (page 22).
R
Remove the batteries from the cordless handset, and then insert the
batteries into the cordless handset again.
R
Check that power cord is connected properly, and power switch of the base
unit is ON (page 23).
R
The cordless handset has not been registered to the base unit. Register the
cordless handset (feature #130 on page 103).
The cordless handset will not
turn ON.
R
Make sure that the batteries are installed correctly (page 19).
R
Fully charge the batteries (page 22).
R
Clean the charge contacts and charge again (page 22).
The display is in a language I
cannot read.
R
Change the cordless handset display language (feature #110 on
page 102).
is displayed.
R
The cordless handset is not registered to the base unit. Register it (feature
#130 on page 103).
R
The cordless handset is too far from the base unit. Move closer.
R
Check that power cord is connected properly, and power switch of the base
unit is ON (page 23).
The cordless handset does
not ring.
R
The ringer volume is turned OFF. Adjust it (page 27).
R
Night mode is turned ON. Turn it OFF (feature #238 on page 51).
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14. Help
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