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Note:
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All data stored on the SD card will be erased when it is formatted.
How recordings are saved on the SD card
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Recordings are saved on the access point’s SD card in folders based on the recording date, in the
following path.
/PRIVATE/PANA_GRP/AP/HN_AP
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The file naming convention is: camera recording type + recording start time.
– First character: Camera number. Cameras 1-4 are indicated using 1-4.
– Second character: Recording type. A=sensor recordings, M=manual recordings.
– Remaining characters: Recording start time (hhmmss).
Example: 2M123455.mp4
This file is a manual recording (“M”) from camera 2 (“2”) that started at 12:34 PM and 55 seconds
(“123455”).
Support information
Accessing the User’s Guide
You can access the User’s Guide (this document).
1
From the
[HomeHawk]
app home screen, tap .
2
Tap
[Support]
®
[User’s Guide]
.
Accessing customer support
You can access the support information.
1
From the
[HomeHawk]
app home screen, tap .
2
Tap
[Support]
®
[Customer Support]
.
Viewing the Camera Installation / Removal Guide
You can view information about installation and removal of the front door camera and outdoor camera.
1
From the
[HomeHawk]
app home screen, tap .
2
Tap
[Support]
®
[Camera Installation / Removal Guide]
.
3
Select the desired device.
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Installation/removal information is displayed for the selected device.
Note:
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This setting is only available when a front door camera or outdoor camera are registered.
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Using the app
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