11. Help
64
11 Help
Error Messages
11.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 38).
Message
Code
Cause & Solution
COMMUNICATION ERROR
40-42
46-72
FF
L
A transmission or reception error occurred. Try
again or check with the other party.
43
44
L
A line problem occurred. Connect the telephone line
cord to a different jack and try again.
L
An overseas transmission error occurred. Try using
the overseas mode (feature #411 on page 53).
DOCUMENT JAMMED
-----
L
Remove the jammed document (page 77).
ERROR-NOT YOUR UNIT
53
54
59
70
L
A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT
-----
L
The junk fax prohibitor feature of this unit rejected
fax reception.
MEMORY FULL
-----
L
The memory is full of received documents due to a
lack of recording paper or a recording paper jam.
Install paper (page 15) or remove the jammed paper
(page 74).
L
If feature #442 is set to
“
ALWAYS
”
(page 55), check
the connection between the computer and the unit.
NO DOCUMENT / FAILED PICKUP
-----
L
The document was not fed into the unit properly. Re-
insert it and try again.
OTHER FAX NOT RESPONDING
-----
L
The other party’s fax machine is busy or has run out
of recording paper. Try again.
L
The other party’s fax machine rings too many times.
Send the fax manually (page 38).
L
The other party’s machine is not a fax machine.
Check with the other party.
L
The number you dialled is not in service.
PRESSED THE ‘Stop’ KEY
-----
L {
Stop
}
was pressed and fax communication was
cancelled.
THE COVER WAS OPENED
-----
L
The front cover was opened. Close it and try again.
OK
-----
L
Fax transmission or reception was successful.
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