13. Help
88
13.2 Error messages – Base unit display
If the unit detects a problem, one or more of the following messages will appear on the display.
Display
Cause and Solution
“
CALL SERVICE
”
L
There is something wrong with the unit. Contact our service
personnel.
“
CHECK DOCUMENT
”
L
The document was not fed into the unit properly. Re-insert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (page 102) and try again.
L
Attempted to send a document longer than 600 mm. Press
{
STOP
}
to remove the document. Divide the document into two or
more sheets and try again.
“
CHECK FILM
”
L
The ink film is empty. Replace the ink film with a new one (page
18).
L
The ink film is not installed. Install it (page 16).
L
The ink film is slack or creased. Tighten it (see step 5 on page 17).
“
CHECK MEMORY
”
L
Memory (telephone numbers, parameters, etc.) has been erased.
Re-program.
“
CHECK PAPER
”
L
Recording paper is not installed or the unit has run out of paper.
Install paper and press
{
START
}
to clear the message.
L
The recording paper was not fed into the unit properly (page 100).
Reinstall paper (page 19) and press
{
START
}
to clear the
message.
L
The recording paper has jammed near the recording paper
entrance. Clear the jammed paper (page 98) and press
{
START
}
to clear the message.
“
COVER OPEN
”
L
The back cover is open. Close it.
“
FAX IN MEMORY
”
L
The unit has a document in memory. See the other displayed
message instructions to print out the document. For fax memory
capacity, see page 106.
“
FAX MEMORY FULL
”
L
The memory is full of received documents due to a lack of
recording paper, a lack of ink film or a recording paper jam. Install
paper (page 19), install ink film (page 16) or clear the jammed
paper (page 98).
L
When performing memory transmission, the document being
stored exceeded the memory capacity of the unit. Send the entire
document manually.
“
FILM EMPTY
”
L
The ink film is empty. Replace the ink film with a new one (page
18).
L
The ink film is slack. Tighten it (see step 5 on page 17) and install
again.
L
The fax machine is positioned near appliances such as TVs or
speakers which generate an intense magnetic field.
“
FILM NEAR EMPTY
”
L
The remaining ink film is low. Prepare a new ink film (page 11).
“
MEMORY FULL
”
L
When making a copy, the document being stored exceeded the
memory capacity of the unit. Press
{
STOP
}
to clear the message.
Divide the document into sections.
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