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Key Telephone User Guide
4. HANDLING INCOMING CALLS
You can handle calls that reach your phone in a variety of ways:
• Answer Calls (page 38)
• Use Call Hold (page 38)
• Transfer Calls (page 40)
ANSWERING CALLS
You can answer various types of calls using the following procedure:
1.
Pick up the handset or press the ON/OFF key.
2.
Do one of the following:
3.
Complete the call, and replace the handset or press the ON/OFF key.
USING CALL HOLD
Depending on the set up of your system, you can put one or more calls on hold and
retrieve those calls using the HOLD key or a designated Floating Hold key.
To answer . . .
Do the following . . .
A call ringing at someone
else’s phone
a. Press the flashing FF key.
OR
a. Enter the Direct Call Pickup Set code (default
= 704 (HK/UK) or 704#).
b. Dial the number of the ringing extension.
A call ringing a phone within
your call pickup group
Enter the All Calls Pickup Set code (default =
701(HK/UK) or 701#).
An external call ringing a
phone within your call pickup
group
Enter the External Call Pickup Set code (default =
702 (HK/UK) or 702#).
A call ringing outside your call
pickup group
a. Enter the Specified Group Pickup Set code
(default = 703 (HK/UK) or 703#).
b. Enter the number of the call pickup group (01-
72) where the phone is ringing.
To answer a call
