10
Symptom
Cause / Action
Indoor unit
Noise
Sound like streaming water is heard
during operation or after operation.
• Sound of refrigerant liquid flowing inside unit
•
Sound of drainage water through drain pipe
Cracking noise is heard during operation
or when operation stops.
•
Sound due to temperature changes of parts
Discharged air smells during operation.
•
Indoor odor components, cigarette odor and cosmetic odor
accumulated in the air conditioner and its air is discharged.
•
The unit inside is dirty.
(Contact your dealer.)
Dewdrops accumulate near the air outlet
during cooling operation.
•
Internal moisture is cooled by cool wind and accumulates as
dewdrops.
Fog occurs during cooling operation.
•
If the air conditioner has been installed at places such as
restaurants where large amounts of oil mist exist, cleaning is
necessary because the unit inside (heat exchanger) is dirty.
(Contact your dealer.)
Fog occurs during heating operation.
•
Defrost operation is in process.
The fan is rotating for a while even though
operation stops.
•
Fan rotation makes operation smooth.
•
The fan may rotate to dry the heat exchanger depending on
the setting.
Airflow
direction
Airflow direction changes while operating.
Airflow direction cannot be set.
Airflow direction cannot be changed.
•
When air discharge temperature is low during heating
operation, or during defrost operation, horizontal wind flow is
made automatically.
The flap moves several times after the
direction is changed.
• The flap moves to the standard position once, and then turns
to the set airflow direction.
Dust is discharged.
•
Dust accumulated inside the indoor unit is discharged.
Humming noise comes out.
•
This is the sound of nanoe™ X being discharged.
is not displayed on the remote
controller.
•
Has nanoe™ X been set to OFF?
→ Set to ON.
is displayed on the remote
controller.
•
nanoe™ X is considered abnormal.
(Contact your dealer.)
Outdoor unit
No operation
(When the power is turned on immediately /
When operation is stopped and resumed
immediately)
• Operation is not activated for the first approx. 3 minutes
because the compressor protection circuit is activated.
Noise occurs during heating operation.
•
Defrost operation is in process.
Steam comes out during heating operation.
The fan continues to rotate even after the
operation is stopped using the remote
controller.
•
This is for smooth operation.
Check before consulting or requesting services.
Troubleshooting
OI_00_321038_EN.indb 10
2020/10/27 10:53:19
