24
TROUBLESHOOTING
①
If the product is used in a room with strong odor such as aromatic smell,
cigarette smoke or barbecue smell, the filter replacement period may be
shortened.
If you use the product in such environments, it is recommended to open
the air ventilation system or open the windows to ventilate the room at
the same time.
The indicator may illuminate red when the product is subject to steam in the
bathroom or vapor emitting from sprayers.
The product will also operate in the “Lo” mode even if the air in the room is
clean.
The water amount in the
tank is not reduced, but
the operation indicator
is on, and the product does
not humidify.
When the humidifying filter is installed incorrectly, the product will
sound abnormally, and not humidify.
Is the tray fit into the interior of the product?
(The louver will be closed and the product enters the standby mode
when the air in the room is clean.)
With “Air volume” set to “Auto”, for example in the “Full Auto”mode,
the product will stop humidifying when displaying “70% or more” in order
to ensure the applicable humidity.
The odor from the
product is unpleasant
If a problem is encountered, investigate it by referring first to the table below.
If the problem still persists, please disconnect power plug and contact the dealer for repairs.
Is the dirt sensor dirty? (P.15)
Is the dirt sensor dirty? (P.15)
Clean sign remains red
even when the operation
continues.
Automatic operation
cannot be stopped
The clean sign remains
blue even when the air
is dirty.
Polluted air is difficult
to be removed
There is sound
The air volume is small
Under the settings of “Clean Air.“, ”Auto Vol.”
Under the setting of “Full Auto” and “Clean/Hurmid.
、
Auto Vol. ”
The product will also operate according to the indoor humidity even if the air
in the room is clean.
Is the product placed where the dirty air is difficult to be cleared or is the
room size too large for the product? (P.6
、
Back cover)
Is the HEPA composite filter dirty? (P.15)
Clean it. If the symptoms persist, replace the filter with a new one.
When the humidifying filter assembly is operating, the water drips may drop
sometimes. This is normal.
The water will sound (drip drip drip) when flowing and falling from the tank.
This is normal.
After pressing the , or button, you may
hear some sound near the front panel and louver. This is normal.
Have the claws been installed onto the 6 positions of the filter
fixing frame of the humidifying filter assembly? (P.17)
Is the HEPA composite filter or humidifying filter dirty? (P.15-17)
Clean it. If the symptoms persists, replace the filter with a new one.
Is the product, the front panel or
HEPA composite filter
dirty? (P.14-17)
Clean it. If the symptoms persists, replace the filter with a new one.
(The product cannot remove the harmful carbon monoxide generated by
cigarette. )
Are the water tank, water tray and humidifying filter dirty? (P.15-17)
Is the water in the tank replaced with new tap water every day? (P.4)
In the Clean Air mode, please empty the tray of the tank.
Has it ever used in a room with strong smells?
Is the humidifying filter dirty? (P.17)
Does the humidity sign indicate “70% or more” ?
Is the humidifying filter installed properly? (P.17)
Is the anti-fungus assembly installed properly? (P.16)
