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Troubleshooting
Perform the following actions.
If the problems still cannot be solved, contact the store
where you purchased the unit or a service centre authorized
by Panasonic for repair.
Problem
Action
The power switch does
not turn ON.
Unlock the switch lock.
(See page 16.)
The shaving sensor
does not respond.
Depending on the beard
thickness or the amount of
beard trimmings in the shaver
head, the shaving sensor may
not react and the driving sound
may not change. This is not
abnormal.
The shaving sensor may not
respond depending on the type
and quantity of the shaving gel.
This is not abnormal.
The shaving sensor may not
respond when the remaining
battery capacity is low. If this
happens, recharge the shaver.
Apply oil.
(See page 17.)
The shaving sensor may not
respond when there is not
enough oil on the blades.
Problem
Action
The shaving sensor
responds even though
the shaver is not in
contact with the skin.
Clean the beard trimmings from
the shaver.
When the shaver is extremely
dirty, remove the foil frame and
wash with water.
(See page 16.)
Replace the system outer foil
and/or inner blades.
Expected life of system outer
foil and inner blades:
System outer foil:
Approximately 1 year
Inner blades:
Approximately 2 years
The shaver cannot be
charged.
The recommended temperature
for charging is 10 °C – 35 °C. If
charged at a temperature other
than the recommended
temperature, the shaver may
take longer to charge or may
not charge at all.
Operating time is short
even after charging.
Apply oil.
When the number of operations
per charge starts to decrease,
the battery is nearing the end of
its life.
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