19
English
Troubleshooting
Problem
Possible cause
Action
The appliance
does not operate.
It is not charged.
Fully charge the appliance.
The switch is turned ON with the
adaptor connected to the household
outlet.
Charging is only possible when connected
to the household outlet.
Disconnect from the household outlet
before use.
When epilating
The skin protector or discs are
deformed, cracked, or damaged.
Request repair at an authorized service
center.
When epilating
or shaving
Hair dust has accumulated.
Clean the hair dust.
Shower gel has adhered to the discs
and blade.
Wash it off by soaking in warm water.
When caring for
feet
The frame is not securely attached.
Reattach it.
The usage time gets short.
The appliance is used with
approximately 5 °C (41 °F) or lower.
Use the appliance in an ambient
temperature approximately 5 °C (41 °F) or
higher.
The appliance is pressed against skin
too hard.
Contact to skin with gentle force.
Not charged fully.
Fully charge the appliance.
The appliance stops during
operation.
The appliance is pressed against skin
too hard.
Contact to skin with gentle force.
Not charged fully.
Fully charge the appliance.
Cannot remove
hair.
When epilating
The appliance is used on long hair.
Use on hair approximately 2 to 3 mm long.
The way the appliance is applied or
moved is not correct.
Refer to page 14.
The hair
becomes stubble.
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