17
English
Troubleshooting
Problem
Possible cause
Action
The appliance
does not operate.
It is not charged.
Fully charge the appliance.
The switch is turned ON with the adaptor
connected to the household outlet.
Charging is only possible when
connected to the household outlet.
Disconnect from the household outlet
before use.
When epilating
The skin protector or discs are deformed,
cracked, or damaged.
Request repair at an authorized
service center.
Hair dust has accumulated.
Clean the hair dust.
Shower gel has adhered to the discs.
Wash it off by soaking in warm water.
When exfoliating
Shower gel has adhered to the sonic
exfoliation head.
Rinse in warm water. If shower gel
does not rinse away, remove the sonic
exfoliation head and soak in warm
water.
The usage time
gets short.
The appliance is not used at recommended
temperature.
Use at the recommended ambient
temperature of 5 - 35 °C (41 - 95 °F).
When epilating
The appliance is pressed against skin too hard.
Contact skin with gentle force.
Not fully charged
Fully charge the appliance.
Cannot remove
hair.
The appliance is used on long hair.
Use on hair approximately 2 to 3 mm
long (approximately 1/8").
The way the unit is applied or moved is not
correct.
Refer to page 13.
The hair becomes
stubble.
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