Appendix A
81
Unable to
receive calls
P hon e is off.
S ecurity features m ay be
set so tha t the pho ne w ill
not receive ca lls.
A nsw e r O ption s se tting is
set to u se
to answ er
a call.
S ervice is no t activated .
Turn o n phon e.
C he ck C a ll R estrictio n
settings. (S e e “C all L ock”
on pa ge 60 for m ore
inform atio n.)
P ress
to a nsw er a
call o r cha nge the A nsw er
O p tions setting to A ny Key.
(S ee “A nsw e r O ption s” on
pag e 28.)
C on ta ct your w ire less
service pro vider.
M issing
incom ing calls
Verify tha t ring vo lum e is
not set to sile nt.
S et ring volu m e o n.
Calls dropped/
disconnected
inadvertently
Yo u are outsid e of a
cellula r service area.
P hon e autom atica lly
disco nne cts ca lls w hen the
battery level is low.
C he ck you r w irele ss
service provider’s cove ra ge
m ap (including roam ing
area s) an d try to m ove to a
loca tion w ithin the
coverag e area .
If p roblem s pe rsist, co ntact
your w ire less service
provider.
R ech arge the ba ttery.
Problems and Solutions
Problem
Possible Cause(s)
Solution(s)
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