Calls cannot be
made from Fixed
Dial Store
Check your SIM supports Fixed
Dial
Check if the Fixed Dial is switched
on
Check the phone number is stored
in the Fixed Dial
Calls cannot be
received
The phone is not
switched on
Switch the phone on
Incoming calls are
barred
Disable the incoming call barring
The phone is not
registered to a
network
Move to a coverage area and
operate your phone after it has
registered with a network.
Emergency calls
cannot be made
You are not in a
GSM coverage area
Check that the antenna symbol
S
is displayed - move to a coverage
area and operate your phone when
the antenna symbol is displayed
Telephone
numbers cannot be
recalled from
Phonebook
The phone is locked
Unlock the phone
Phone number has
been restricted
Switch off restriction
Important Error Messages
These are some of the most important error messages which may be displayed:
Area Not Allowed
Roaming in the selected area is not allowed
Network Not
Allowed
Roaming with the selected network is not allowed
Security Failure
The network has detected an authentication failure
because your SIM is not registered with that network -
contact your Service Provider
SIM Blocked /
Contact Service
provider
The SIM is blocked because one of the PIN/PIN2
unblocking keys (PUK/PUK2) has been entered incorrectly
ten times - contact your Service Provider
SIM Error
The phone has detected a problem with the SIM - switch
the phone off and then back on; if the message is still
displayed contact your Service Provider
SIM Invalid
The SIM has failed one or more of the SIM personalisation
checks - contact your Service Provider
40
Trouble Shooting
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