25
Problem Solving
Code
Check Points
J70,
Remove misfed Paper.
J71,
(See page 32)
J79,
J92,
J93
,
Check
Action
Marked Copies
Clean the Platen Glass or Sheet.
Is the machine’s Platen Glass or Platen Sheet
dirty?
Cover the original with a sheet of white paper
before copying or lighten the exposure setting.
Is the original an OHP film or a dark original?
Clean the Corona Wire of the Drum Unit.
(See page 28)
Check the copies.
If a dark vertical line is remained, repeat
above step to clean the Corona Wire
became dark vertical line is erased.
If a dark vertical line of
2-3 cm in width is printed.
■
If the measures outlined above do not solve the problem, call your Service provider.
Code
Check Points
U20
ADF Cover is open.
U21
ADF is opened while scanning from ADF.
U25
Toner hardened inside the Toner Bottle.
Remove the Toner Bottle and shake it well.
Code
Check Points
U01
Front and/or Left Cover is open.
U13
Low Toner or Out of Toner.
U14
Toner Waste Container is full.
U15
Toner Waste Container is incorrectly installed.
U16
Developer Unit is incorrectly installed.
Call your Service Provider.
■
User Error Codes (U Code)
■
Jam Error Codes (J Code)
Code
Check Points
J00
Remove paper from the Sheet Bypass.
Open and close the Left Cover.
(See page 30)
J01
Pull the paper tray out and remove jammed
paper from the standard paper tray (Tray-1)
(See page 31)
J30,
Remove misfed Paper.
J31,
(See page 31)
J33,
∗
J95: Check the paper size of the paper tray.
J45,
(See page 22)
J46,
J48,
J95
∗
NOTE:
●
The J## Code indicates the most probable Jam location. If the jam message reappears after the jam is cleared,
paper is most likely jammed at other location(s). Check the Jam Error Codes Table above for other check
points and remove all misfed paper.
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