Troubleshooting
80
General
You cannot remember your
mailbox password. You cannot
retrieve the messages from
your mailbox.
•
Confirm the mailbox password using the
handset (p. 57).
•
If you cannot use the handset, you can
retrieve the messages from your mailbox after
erasing the password, using the base unit;
Press
[PROGRAM]
,
[MUTE]
,
[#]
, and
[9][0][0][0]
.
Please note that the following settings will
return to the factory preset with the Mailbox 2
and 3 passwords.
Problem
Cause & Remedy
The handset and/or base unit
does not work.
•
Check the settings (p. 11–13).
•
Check whether the dialing mode setting is
correct (p. 17).
•
Fully charge the battery (p. 12).
•
Clean the charge contacts and charge again
(p. 13).
•
Check battery installation (p. 12).
•
Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
•
Re-install the battery (p. 12) and fully charge
it.
Problem
Cause & Remedy
Function
Factory preset
Date & time
—
Dialing mode
Tone
Flash time
700ms
Line mode
B mode
Answering System
On
Number of rings
4
Recording time
3 min
Remote code
11
Recording mode
Standard (16 min)
Base unit ringer volume
High
Base unit ringer tone
Tone 1
Base unit incoming call tone 2
Base unit Talking Caller ID
On
Caller IQ feature
Off
TG5471.fm Page 80 Monday, December 20, 2004 5:21 PM