Smooth Operator Configuration Note (77200)
Panasonic DBS
C o n f i d e n t i a l
P a g e 4
The above information is provided by Octel Communications Corporation as a guide.
See disclaimer on page 1
O c t e l C o m m u n i c a t i o n s
FF1 3# 14# 4#
4 = a valid flash must be 200 to 1500 ms
5.2
ANSWER SUPERVISION FOR SMOOTH OPERATOR
This feature allows the DBS to send an answer signal to Smooth Operator.
In releases prior to CPC-AII and CPC-B Version 5.0, Smooth Operator did
not receive a signal to indicate that a DBS extension had answered. To
determine that the extension had answered, the Smooth Operator had to
wait until it stopped receiving ringback tone. Waiting for the ringback to
stop often delayed connection times for calls from Smooth Operator to
extensions. Sending an answer signal provides quicker response time
between the DBS and the Smooth Operator. Call analysis must be run
manually for this feature to work.
The following programming can be performed from an attendant phone or
any other phone that has entered the programming access code.
To assign an answer signal code:
1. Press the ON/OFF key.
• The phone issues intercom dial tone.
• The ON/OFF LED lights.
2. Press the PROG key.
3.
Dial “#94.”
4.
Enter the Answer Signal Code (1 to 5 digits, # is suggested).
5.
Press the HOLD key.
5.3
DID/DNIS TO A SMOOTH OPERATOR MAILBOX
DID/DNIS to a Smooth Operator Mailbox allows DID/DNIS calls to be
routed to a Smooth Operator mailbox that is not connected to a physical
extension.
Note: See Section 7.9.
To implement this feature, the DID/DNIS trunks must be assigned to ring
at the Smooth Operator. Once Smooth Operator answers, the DBS sends a
DID/DNIS Answer Code required by the Smooth Operator plus the final
DID/DNIS digits to the Smooth Operator. The DID/DNIS Answer Code
signals the Smooth Operator to open with a greeting and the DID/DNIS
digits specify the appropriate mailbox.
Note: Smooth Operator Does not require a DID/DNIS Answer Code and
we suggest deleting the DID/DNIS Answer Code.
To display a DID/DNIS Answer Code:
1. Pick up the receiver or press the ON/OFF key.
2. Press CONF.
3. Dial #95.
4. Press the ON/OFF key.
The ON/OFF LED goes off.
To assign a DID/DNIS Answer Code:
All references to Smooth
Operator pertain to the entire
family of products
Answer Supervision for Smooth
Operator (CPC-AII and CPC-B
Version 5.0 or higher)
DID/DNIS to a Smooth Operator
Mailbox (CPC-B Version 6.0 and
higher)
