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4. Handling Incoming Calls

DBS 576 (USA), issued January 1999

576-20-750

3. Enter the number of the Call Pickup Group (01-72) where the call is ringing.

4. Complete the call and replace the handset or press the ON/OFF key.

Extension Direct Pickup

Extension Direct Pickup allows you to answer a call to another extension by dialing
the number of the ringing extension.

1. Lift the handset or press the ON/OFF key.

2. Enter the Extension Direct Call Pickup code (default = 704).

3. Dial the number of the ringing extension.

4. Complete the call and replace the handset or press the ON/OFF key.

Trunk Group Pickup

Trunk Group Pickup allows you to answer calls ringing to any extension within your
own MCO incoming trunk group.

1. Lift the handset or press the ON/OFF key.

2. Enter the Trunk Group Pickup code (default = 709).

3. Complete the call and replace the handset or press the ON/OFF key.

Trunk Direct Pickup

Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number.

1. Lift the handset or press the ON/OFF key.

2. Enter the Trunk Direct Pickup code (default = *0).

3. Dial the number of the ringing trunk.

4. Complete the call and replace the handset or press the ON/OFF key.

To use Extension Direct Pickup

To use Trunk Group Pickup

To use Trunk Direct Pickup

Содержание DBS 576 Section 300

Страница 1: ...1 Section750 KeyTelephone User Guide User Guide 3DQDVRQLF Part Number 542X00901A DBS 576 Version 2 0 Issued January 1999...

Страница 2: ...an it accept responsibility for errors or omissions Panasonic will update and revise this document as needed The software and hardware described in this document may be used or copied only in accordan...

Страница 3: ...g Volume and Display Settings 21 Setting Up Flexible Function Keys 22 Setting Up One touch Keys 23 Setting Up Speed Dialing 25 Assigning and Deleting PSD Numbers 25 Assigning SSD Numbers 28 Linking Sy...

Страница 4: ...nswer 54 Making Announcements to Busy Extensions 54 Answering an Announcement 54 Transferring Calls with an Announcement 55 Using Call Forwarding 55 Using Camp on Call Waiting 57 Using Message Waiting...

Страница 5: ...Contents 576 20 750 DBS 576 USA issued January 1999 5 Walking Class of Service 73 Using Directory Numbers 73 Using Zip Mode 76...

Страница 6: ...Contents 6 DBS 576 USA issued January 1999 576 20 750...

Страница 7: ...We recommend that you read the entire manual before using your digital phone in order to get a clear idea of its capabilities WHAT THIS MANUAL CONTAINS This manual contains the following chapters Cha...

Страница 8: ...ge 22 References to information you are to enter or dial are printed in boldface mixed case characters For example Enter 73 References to the telephone keypad are printed in bold uppercase characters...

Страница 9: ...Display Phones page 15 Using Variable Mode page 14 Changing the Default Display pages 13 and 17 Understanding Display Information pages 13 and 18 NON DISPLAY PHONES Non display phones do not have a Li...

Страница 10: ...e is muted and flashes when your handset is muted EXT Indicator Lights when you are on a call and flashes when you hold a call ON OFF Indicator Lights when the ON OFF key has been pressed REDIAL Key U...

Страница 11: ...escription Message Waiting Indicator Indicates that you have a message Display Displays information about the phone s status menus and dialing directories MODE Key Used to change display modes from De...

Страница 12: ...is muted EXT Indicator Lights when you are on a call and flashes when you hold a call ON OFF Indicator Lights when the ON OFF key has been pressed REDIAL Key Used to redial the last number dialed MUT...

Страница 13: ...de you can also use the soft keys to access various system features Notes You must be in Directory Mode to view speed dial and extension directories or dial speed dial numbers using the soft keys The...

Страница 14: ...u to use the soft keys to access programmed system features when your phone is in the following states During an intercom call During a CO dial tone During a trunk call After dialing a busy extension...

Страница 15: ...ext to the desired feature LARGE DISPLAY PHONES Large display phones are distinguished by their large displays Table 3 on page 16 describes the features 1 23 below that are typical of large display ph...

Страница 16: ...Key Used to advance to the next screen PROG Key Used to program FF and one touch keys to adjust ringer volume and to send a flash signal Depending on the setup of your system may also be used to tran...

Страница 17: ...tems found under the Function System Menu can be assigned to the Function Extension Menu in any order you desire 1 Press the soft key to the left of the desired directory or menu The selected director...

Страница 18: ...trated below Figure 10 Idle condition for large display phone display default Figure 11 Messages received for large display phone Figure 12 Reminder alarm for large display phone 43 73 HG 0 5 4 446 UD...

Страница 19: ...splay phone Figure 15 Internal calling in use for large display phone 1 0 2 36 Outside line number 446 UDQG Incoming outside call 3 5621 6 67 0 7 16 21 81 7 21 6 67 0 81 7 21 7 446 UDQG 2Q LQH 3 48 Ou...

Страница 20: ...1 Understanding Your Phone 20 DBS 576 USA issued January 1999 576 20 750 This page intentionally left blank...

Страница 21: ...and Deleting Names for PSD Numbers page 29 ADJUSTING VOLUME AND DISPLAY SETTINGS You can adjust the volume or display contrast of the following by pressing the VOLUME key Intercom and incoming ringer...

Страница 22: ...r DBS 576 dealer to make changes to dedicated FF keys 1 Pickup the handset or press the ON OFF key 2 Press the PROG key 3 Press the FF key to be programmed 4 Do one of the following If Then You want o...

Страница 23: ...handset or press the ON OFF key SETTING UP ONE TOUCH KEYS You can set up one touch keys on a non display or small display phone to store phone numbers speed dial numbers or feature access codes 1 Pic...

Страница 24: ...for MCO Code level one touch keys automatically dial an outside line MCO Code level requires system programming 1 Pickup the handset or press the ON OFF key 2 Press the PROG key 3 Press the one touch...

Страница 25: ...arge display phone PSD bins 80 99 When in the PSD Directory Mode you can view the PSD bin numbers on the display On a small display phone two bins are displayed at a time To display the next two bins...

Страница 26: ...ne or MCO Code level programmed to dial an outside line Depending on the system set up you must include the appropriate dialing code as part of the PSD number To determine which code to use see Table...

Страница 27: ...pendix B Customized PSD Bin Numbers on page 81 1 Pick up the handset or press the ON OFF key 2 Either To insert a Enter Press Digit or character 0 1 9 Intercom Level AUTO MCO Code AUTO 0 Pause REDIAL...

Страница 28: ...by entering the appropriate bin number or by using one touch or soft keys For more information see Dialing Speed Dial Numbers on page 38 Note To dial an SSD number using the one touch keys on a non d...

Страница 29: ...ary select the trunk group 9 81 84 to access an outside line Normally the trunk is selected by the speed dial numbers 2 Press the PSD key Assigning and Deleting Names for PSD Numbers After assigning a...

Страница 30: ...tion c Repeat steps a b as many times as necessary to enter the desired name Press the key to erase an entry Press the key to enter a space B For a large display phone see Figure 18 on page 32 for an...

Страница 31: ...th FF key from the left on the bottom row To enter an o Press the third one touch key from the left on the top row Press the third FF key from the left on the bottom row a b c d G H I J K L M N O P Q...

Страница 32: ...a D Press the first soft key on the top left Press the fourth FF key from the left on the bottom row To enter an o Press the third soft key from the top right Press the third FF key from the left on...

Страница 33: ...PSD bin number 80 99 is displayed 6 Press the FLASH key to clear the current default data 7 Press the HOLD key Notes It is strongly recommended that you assign the PSD bin number as a name for the key...

Страница 34: ...2 Setting Up Your Phone 34 DBS 576 USA issued January 1999 576 20 750 This page intentionally left blank...

Страница 35: ...oup code Flexible Function FF keys Open line call back 1 Pick up the handset or press the ON OFF key 2 Enter an access code for an outside line access group 9 81 84 3 Dial the phone number Notes If al...

Страница 36: ...verified account codes and verified ID codes to clients to help track a variety of information such as call dates and times numbers called and outside line numbers used This information is then print...

Страница 37: ...code is required to place an outgoing call 1 Pick up the handset or press the ON OFF key 2 Enter the Verified Account code feature access code default 8 3 Enter the Verified Account code The entered...

Страница 38: ...the number by pressing the appropriate one touch or soft key or by entering the appropriate speed dial bin number You can also check and see what PSD and SSD number or name is assigned to specific one...

Страница 39: ...alphabetical entries are displayed 2 For the PSD directory proceed to step 3 For the SSD directory press the soft key to the left of the desired group of letters to display the first five speed dial e...

Страница 40: ...nd 36 appear on the second line of the display 2 Press the soft key next to 66 or 36 The first two speed dial entries appear on the second line of the display 3 Scroll through the speed dial directory...

Страница 41: ...ess the soft key next to the speed dial entry The speed dial number appears on the first line of the display The speed dial bin number appears on the second line of the display along with any name tha...

Страница 42: ...3 Placing Outside Calls 42 DBS 576 USA issued January 1999 576 20 750 This page intentionally left blank...

Страница 43: ...the handset or press the ON OFF key To answer Do the following A call ringing at someone else s phone a Press the flashing FF key OR a Enter the Direct Call Pickup Set code default 704 b Dial the numb...

Страница 44: ...you hold an internal call or an outside line that is not assigned to an FF key If you do not pick up a held call in a certain period of time you will hear a tone indicating that the call is still wai...

Страница 45: ...llows you to give the recipient information about the call 1 While on a call press the HOLD key 2 Either dial the extension number or the outside line number to which the call will be transferred From...

Страница 46: ...lete the call by doing one of the following a If On hook Transfer is enabled for your extension replace the handset or press the ON OFF key b If On hook Transfer is disabled for your extension press t...

Страница 47: ...nsion group Call Pickup External Calls You can pick up only direct external calls ringing within your own extension group Specified Group Pickup You can pick up a call ringing to an extension in anoth...

Страница 48: ...l and replace the handset or press the ON OFF key Trunk Group Pickup Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO incoming trunk group 1 Lift the handset...

Страница 49: ...press the PARK HOLD key 3 If necessary page the party that needs to receive the call 1 Lift the handset or press the ON OFF key 2 Enter the Call Park Answer Other Extension access code default 773 or...

Страница 50: ...4 Handling Incoming Calls 50 DBS 576 USA issued January 1999 576 20 750 This page intentionally left blank...

Страница 51: ...You can call other extensions by entering the extension number or by using the soft keys and Extension Directory While making a call you can also specify whether to use tone calling or voice calling 1...

Страница 52: ...next to the desired extension entry to initiate dialing Switching Between Tone and Voice Calling You can call another extension using tone calling or voice calling Tone calling sends a ringing tone to...

Страница 53: ...the handset or press the ON OFF key 2 Enter the Page Group code default 3 Enter the number of the desired page group 0 9 4 Make your announcement 5 Do one of the following Answering a Page Meet Me An...

Страница 54: ...lows you to make an announcement to a busy extension If party you called is using a digital key telephone the announcement is heard only by the called party not by the other party he or she is talking...

Страница 55: ...the extension number 3 When you hear a busy tone press 8 4 Make your announcement 5 When you are connected to the called party replace the handset or press the ON OFF key USING CALL FORWARDING You ca...

Страница 56: ...ON OFF key 2 Do one of the following To forward Do All incoming calls Enter the appropriate Call Forwarding All Calls Set code For your extension enter 721 For another extension enter 741 All incoming...

Страница 57: ...text message that displays on the busy phone Any one of the following messages can be selected Messages 6 to 9 and 0 have no default message text All the messages can be changed through system progra...

Страница 58: ...Set code default 2 The Called party hears an alert tone and you hear a ringback tone 4 Stay on the line until the called party answer Notes If call waiting is accepted the busy tone changes to a ringi...

Страница 59: ...tension or if your system uses voice mail a voice message For a callback message the display reflects the extension or name that sent the message For a voice message the display reflects that a new me...

Страница 60: ...ion Note If your phone is set for Call Forwarding No Answer or Busy such as to voice mail only calls from other extensions will be blocked External calls will still ring through to your extension befo...

Страница 61: ...1 Lift the handset or press the ON OFF key 2 Enter the Absence Message code default 729 3 Enter the Absence Message number See Table 8 on page 62 4 If desired enter the 4 digit returning time 5 Press...

Страница 62: ...Press HOLD key 4 Replace the handset or press the ON OFF key LOCKING YOUR EXTENSION Use the Station Lockout feature to limit use of your phone by others when you are away from your telephone When the...

Страница 63: ...press the ON OFF key 1 Lift the handset or press the ON OFF key 2 Dial the Station Lockout for another extension feature code default 747 3 Dial the extension number to activate station lockout 4 Rep...

Страница 64: ...ress the ON OFF key 2 Dial the Station Lockout security code change code default 749 3 Dial the current Walking TRS Station Lockout security code 4 Dial the new Walking TRS Station Lockout security co...

Страница 65: ...ers page 73 Using Zip Mode page 76 USING THE MUTE KEY You can use the MUTE key on your phone or an FF key assigned as a Mute key to mute the handset or microphone so that the party on the other end ca...

Страница 66: ...F key again to take the caller back off speaker and continue the call through the handset USING HANDSFREE ANSWERBACK AND OPERATION You can answer intercom calls as well as access all available system...

Страница 67: ...he System supports the following types of 3 party conference calls 3 extensions 2 extensions and 1 outside line 1 extension and 2 outside lines When the optional 8 party conference card is installed t...

Страница 68: ...y 2 If you did not select the conference party that is giving busy tone re enter the conference by pressing CONF 3 If you selected the conference party that is giving busy tone hang up and then go off...

Страница 69: ...he handset or press the ON OFF key Note On a large display phone you can turn background music on or off by pressing the BGM soft key while in the Function System menu USING TIMED REMINDERS You can pr...

Страница 70: ...record of Caller ID calls that ring your phone You can access this log by assigning an FF key to flash when there is a new entry in the log When you press the key to access the log the LED turns off E...

Страница 71: ...the left EXEC key to dial the add digits usually an area code and press the HOLD key OR Press the PROG key the speed dial bin number 80 90 press the right EXEC key and press the HOLD key 6 To exit the...

Страница 72: ...al a leading digit dial 9 and dial the displayed caller ID number 6 To store the displayed call log number in a personal speed dial bin Press the PROG key the speed dial bin number 80 90 and press the...

Страница 73: ...your own pick up the handset or press the ON OFF key 2 Enter the walking class of service access code default 87 3 Dial your extension number 4 Enter your Walking COS code 5 Press the key 6 Access an...

Страница 74: ...er assignments for Extension 200 When a caller originates a call the call appears on the first available PDN key If all PDNs are unavailable the call will select the EXT LED When calls come in to a DN...

Страница 75: ...desired NPDN key 3 If dialing an outside call dial the outside line group access code 9 81 84 4 Dial the phone number or extension number 1 Lift the handset or press the ON OFF key 2 Press the desired...

Страница 76: ...e extension number 4 If desired wait until the PDN Extension answers and introduce the call 5 Hang up USING ZIP MODE Zip mode automatically answers calls when operating a Key Telephone in headset mode...

Страница 77: ...dial codes require different procedures Be sure to determine which dial codes your system uses to ensure the use of the appropriate procedure for a specific task Default dial codes use the same proced...

Страница 78: ...71 extension number 723 extension number Call Forward No Answer Cancel 12 733 extension number Call Forward No Answer Set from another ext 13 743 extension number Call Forward No Answer Cancel from a...

Страница 79: ...04 9 Headset Mode 35 Meet Me Answer 30 Message Waiting Callback Cancel 07 5 Message Waiting Callback 08 6 Message Waiting Set at Busy Tone 51 Message Waiting Set at Ringback Tone 55 Night 1 27 762 Nig...

Страница 80: ...Code Change 04 749 Callback Cancellatiion 58 769 Zip Mode On Off toggle 73 Version 2 1 and higher Direct Call to a PDN Ext 74 766 UNA Pickup 77 705 Absence Message Code 78 729 Network Flash during Tal...

Страница 81: ...ting the Personal Speed Dial PSD numbers that you assign to PSD bins on non display phones When making changes to PSD numbers be sure to record the change in this following table Table 10 Customized P...

Страница 82: ...Appendix B 82 DBS 576 USA issued January 1999 576 20 750 This page intentionally left blank...

Страница 83: ...answering 54 transferring calls with 55 Ansence Messages canceling 62 Answering announcement to busy extension 54 off hook voice announcement 54 Answering a message waiting callback request 60 Answeri...

Страница 84: ...xtension that placed call on hold 44 using 44 Call transfer to a busy extension 46 Call Waiting answering a call waiting signal 59 automatically camping on a line 58 manaually camping on a line 58 rec...

Страница 85: ...establishing an 8 party call 68 making 67 Conference callsremoving a busy tone from an 8 party conference 68 D Deleting PSD names assigned to PSD numbers 33 PSD numbers assigned to one touch or soft k...

Страница 86: ...ation answering calls 66 using 66 using system features 66 I In office communications 51 Internal communications 51 tone voice switching 52 L Large display phone 15 Linking chaining SSD numbers to PSD...

Страница 87: ...0 assigning PSD numbers to one touch keys 26 deleting PSD names assigned to PSD number 33 deleting PSD numbers assigned to one touch keys 27 Personal Speed Dial PSD keys that link multiple speed dial...

Страница 88: ...umbers 40 entering speed dial numbers 41 using soft keys on large display phone 40 using soft keys on small display phone 40 setting up 25 Station Lockout 63 Activating 63 activating for another exten...

Страница 89: ...ht Answer UNA 54 Unsupervised call transfer 46 to another extension or outside number 46 V Verbal commands 66 Verfied ID codes 37 Voice calling 52 Voice recognition 66 Volume handset 21 receiver 21 ri...

Страница 90: ...90 DBS 576 USA issued January 1999 576 20 750 Index...

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