39
English
CQ-C8401W/C7401W
38
CQ-C8401W/C7401W
Problem
Possible cause
a
Possible solution
Troubleshooting
Remote control unit
No response to
pressing buttons
The battery is inserted in the wrong direction. A wrong battery is inserted.
a
Insert a correct battery in the correct direction.
The battery is weak.
a
Replace the battery with new one.
The aiming direction of the remote control unit is wrong.
a
Aim the remote control unit at the sensor of the unit and press buttons.
The sensor is exposed to direct sunlight. (The remote control unit may not be opera-
ble when the sensor is exposed to direct sunlight. In such a case, the system is not
faulty.)
a
Block off sunlight to the sensor.
The CD-R/RWs that
are playable on
other devices are
not playable on
this unit.
The playability of some CD-R/RWs may depend on the combination of media,
recording software and recorder to be used even if these CD-R/RWs are playable on
other devices such as a PC.
a
Make CD-R/RWs in different combination of media, recording software and
recorder after referring to the description about MP3/WMA.
Sound skipping or
noise
There is a flaw or foreign material on the disc.
a
Remove the foreign material, or use a flawless disc. For MP3/WMA, refer to
the description about MP3/WMA.
Playing VBR (Variable Bit Rate) files may cause sound skipping.
a
Play Non-VBR files.
MP3/WMA
No playback or
disc ejected
The disc has unplayable formatted data.
a
Refer to the description about MP3/WMA for playable sound data except CD-
DA (i.e. music CD).
Tr
oubleshooting,
Error Display Messages
Note:
Refer to “Notes on MP3/WMA”. (
a
page 24)
Error Display Messages
Display
Possible cause
a
Possible solution
The disc is dirty, or is upside down.
The disc has scratches.
a
Eject the magazine.
¡
Check the disc.
¡
Load the disc again.
(After 5 seconds)
To next disc automatically
No operation by some cause.
a
Eject the magazine. If failure persists, press the reset switch on the disc
changer. If normal operation is not restored, call the store where you pur-
chased the unit or the nearest Panasonic Service Center to ask for repairs.
No disc (magazine).
a
Insert discs into the changer (magazine).
No changer.
a
Verify the wiring.
The player for some reason cannot read the file you are trying to play. (File recorded
in an unsupported file system, compression scheme, data format, file name exten-
sion, damaged data, etc.)
a
Select a file that the player can read. Check the type of data recorded on the
disc. Create a new disc if necessary.
(After 5 seconds)
To next file automatically
CD/MP3/WMA
The disc is dirty, or is upside down.
a
Check the disc.
The disc has scratches.
a
Check the disc.
No operation by some cause.
a
Call the store where you purchased the unit, or your nearest Panasonic
Service Center.
A WMA file can be copyrighted.
a
The file protected by copyright is not playable.
No disc.
DISC Changer
Display
Possible cause
a
Possible solution
An error arises in the DVD changer.
a
Check the DVD changer. (“REGION ERROR” etc.)
