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Appendix
LIMITED WARRANTY
Panasonic Solutions Company - Worldwide Product Warranties
Section 1 - Limited Warranty - Hardware
Panasonic Solutions Company (referred to as “Panasonic”) will repair the products listed below with new or rebuilt parts, free of
charge in the U.S.A. or other Panasonic approved location for the period specified below from the date of original purchase in the
event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt or
other proof of date of original purchase will be required before warranty performance is rendered.
• Laptop Computers - 3 Years
• PDRC - LCD and Keyboard Assemblies - 3 Years
• MDWD - Mobile Computer and Wireless Display Assemblies (CF-07/CF-08) - 3 Years
• Ultra-Mobile PC (CF-U1/CF-H1) - 3 Years
• Hand-held Computers (P1/P2) - 1 Year
• Arbitrator Video Camera - 1 Year
• Arbitrator Recorder Unit - 1 Year
• Arbitrator Remote Control Panel - 1 Year
• Arbitrator Wireless Receiver Unit - 1 Year
• Arbitrator P2 Card(s) (All Sizes) - 1 Year
• Arbitrator Wireless Microphone(s) / Transmitter - 90 Days
• Arbitrator System Component Interconnect Cables - 90 Days
Battery Warranty
The battery supplied with the product is covered under the warranty for one (1) year from date of purchase, except as excluded in
Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A battery fur-
nished under the warranty is covered for the remaining period of the one year warranty on the original or purchased battery.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized Pana-
sonic Wireless Integrator are covered under the warranty for the remaining warranty period of the computer in which the modem is
installed. For computers with less than three (3) months remaining on the unit warranty, the wireless modem will be covered for a
period of three (3) months from the date of installation of the modem, covering only modem replacement or modem installation
related issues.
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem not approved and
activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic and may result
in legal action. In addition, all modems must be approved by Panasonic as compatible with the computer hardware before installation
or use.
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate the modem is
defined in Section 2 (Limited Software Warranty). Any attempted software installation by anyone other than a Panasonic Authorized
Wireless Integrator is not covered under warranty and may result in service charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integrator is strictly not
covered under the warranty and may void the computer warranty if damage results.
Options and Accessories warranties
The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period speci-
fied from the date of purchase or as specifically stated:
• AC Adaptor / Power Cord - 3 Years
• Memory Card (Panasonic Brand) - 3 Years
• Car Mount Docking Station PCB or Complete Vehicle Docking Station - 3 Years
• Port Replicator / I-O Box / Device Cradle (like CF-08) - 3 Years
• Antenna Pass-through Cable - 3 Years
• Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
• Integrated Panasonic supplied options and kits including, but not limited to Wireless WAN, Media Bay Drives (Floppy, CD/DVD,
Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader, Barcode Scanner and Fingerprint readers - 3
Years or assumes warranty period of the unit in which it is installed provided the integration was performed by Panasonic or an
Authorized Options Integrator.
• Hard Drive (separately purchased) - 1 Year
• External USB Drives (CD / DVD / Floppy / Hard Drive) - 1 Year
• Optional Battery - 1 Year
• Battery Charger / Multi-Bay Battery Charger - 1 Year
• Digitizer pen or stylus - 90 Days (physical damage excluded)
For U.S.A.
