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Troubleshooting

Appendix

Hardware Diagnostics

If it appears that the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility
to determine whether or not there is a problem.
If the utility discovers a problem in the hardware, contact Panasonic Technical Support.
Software cannot be checked using this utility.

CPU
Memory
Hard Disk
CD/DVD Drive
Video Controller
Sound

*1

Modem
LAN
Wireless LAN

*2

Wireless WAN

*3

Bluetooth

*4

USB
IEEE 1394
PC Card Controller
SD Card Controller
Smart Card

*5

Serial Port
Keyboard
Touch Pad

*1

The beep will not sound if mute is using Windows.

*2

Only for model with wireless LAN

*3

Only for model with wireless WAN

*4

Only for model with Bluetooth

*5

Only for model with Smart Card slot

When the video diagnostic check is running, the display may be distorted, and when the audio diagnostic check is
running, sounds may be generated from the speaker. These are not malfunctions.

NOTE

NOTE

For the hard disk and memory only, you can select standard diagnostic check or extended diagnostic check.
When the PC-Diagnostic Utility starts up, it will run the standard diagnostic check.

We recommend that you use the touch pad for operations. When not using the touch pad, you can operate using the
internal keyboard instead.

If the touch pad does not operate properly, press

Ctrl

+

Alt

+

Del

to restart the computer, or press the power switch

to turn the power off, and then restart the PC-Diagnostic Utility.

Hardware that can be checked using the PC-Diagnostic Utility

Regarding the PC-Diagnostic Utility

Operations

Touch pad operations

Internal keyboard operations

Select icon

Place the cursor above the icon

Press

Space

, and then press



( (close) cannot be selected)

Click the icon

Tap or click (right click cannot be used)

Press

Space

above the icon

Complete the PC-Diagnos-
tics Utility and then restart
the computer

Click

(close)

Press

Ctrl

+

Alt

+

Del

.

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Содержание CF-52FKN10AM

Страница 1: ...ntroduction 2 Read Me First 3 Description of Parts 9 First time Operation 11 On screen Manual 15 Handling and Maintenance 16 Hard Disk Backup Restore Function 18 Hard Disk Data Erase Utility 19 Reinstalling Software 20 Error Code Message 22 Troubleshooting Basic 23 Hardware Diagnostics 26 LIMITED USE LICENSE AGREEMENT 29 Specifications 31 LIMITED WARRANTY 34 For further information about the com p...

Страница 2: ...respect to the use of the information contained herein 2007 Matsushita Electric Industrial Co Ltd All Rights Reserved Disclaimer Computer specifications and manuals are subject to change without notice Matsushita Electric Industrial Co Ltd assumes no liability for damage incurred directly or indirectly from errors omissions or discrepancies between the com puter and the manuals Trademarks Microsof...

Страница 3: ...r harmful inter ference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar sta tions can cause interference with and or damage this product 25 M W 1 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interferenc...

Страница 4: ...esignated by the supplier Any repairs or alter ations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected toget...

Страница 5: ...ou want to get a copy of the original DoC of our prod ucts which relates to the R TTE please contact our web address http www doc panasonic de Contact and pursuant to at the directive 2004 108 EC article 9 2 Panasonic Testing Centre Panasonic Service Europe a division of Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg F R Germany Network connection The terminal equipment is intended ...

Страница 6: ...amage or violation of government regulations that may arise from failing to comply with these guidelines 26 M 1 Lithium Battery This computer contains a lithium battery to enable the date time and other data to be stored The battery should only be exchanged by authorized service personnel Warning A risk of explosion from incorrect installation or misapplication may possibly occur 15 E 1 Pile au li...

Страница 7: ...all Chil dren Accidental swallowing will result in bodily injury In the event of accidental swallowing see a doctor immediately Do Not Place This Product on Unstable Surfaces If balance is lost this product may fall over or drop result ing in an injury Avoid Stacking If balance is lost this product may fall over or drop result ing in an injury Do Not Keep This Product Wherever There is a Lot of Wa...

Страница 8: ...nger function properly if the contacts are dirty or damaged Do not expose the battery pack to water or allow it to become wet If the battery pack will not be used for a long period of time a month or more charge or discharge use the battery pack until the remaining battery level becomes 30 to 40 and store it in a cool dry place This computer prevents overcharging of the battery by recharging only ...

Страница 9: ...ack will be recorded G Wireless LAN Wireless WAN antenna Only for model with wireless LAN wireless WAN Reference Manual Wireless LAN H LCD I LED indicator Caps lock Numeric key NumLk Scroll lock ScrLk Multimedia pocket device status Reference Manual Multimedia Pocket Hard disk drive status Power status Off Power off Hibernation Green Power on Blink ing green Sleep Blinking green rapidly Cannot pow...

Страница 10: ...RAM module slot Reference Manual RAM Module Q Hard disk drive latch Reference Manual Hard Disk Drive R Multimedia pocket release button Reference Manual Multimedia Pocket S Battery latch NOTE When you open the covers of ExpressCard slot PC card slot IEEE 1394 interface connector USB port External display port Modem port LAN port and Serial port push down and pull the covers 1 Dummy cards are set i...

Страница 11: ...h the terminals of the battery pack and the computer Doing so can make the terminals dirty or damaged and may cause malfunction of the battery pack and the computer Be sure to attach the cover for use The battery charging starts automatically CAUTION Do not disconnect the AC adaptor and do not switch the wireless switch to on until the first time operation procedure is completed When using the com...

Страница 12: ...ct Panasonic Technical Support page 35 A Follow the on screen instructions After turning on the computer Please wait a moment while windows pre pares to start for the first time appears and then a small circle circu lates on the screen This will take a few minutes During setup of Windows use the touch pad and clicking to move the cursor and to click an item Setup of Windows will take approximately...

Страница 13: ...s off Approx 7 weeks In sleep Approx 3 days In hibernation Approx 4 days At the time of purchase Wake Up from LAN is enabled If Wake Up from LAN is disabled the period of time in sleep will become slightly longer and the period of time in hibernation will become about the same as during power off Even if Wake Up from LAN is enabled when the LAN cable is not connected the period of time in sleep an...

Страница 14: ...If this happens click or on the notification area and click High performance This may remedy the problem Depending on the processing status on Windows sound may be interrupted at Windows startup You can mute the sound at startup A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound and click OK When you play back DVD Video and other motion i...

Страница 15: ...hat you can use the battery pack in the optimum condition to obtain longer operation time To access the Important Tips A Double click on the desktop Alternatively click Start All Programs Panasonic On Line Manuals Important Tips NOTE When Adobe Reader update notice is displayed we recommend you follow the on screen procedure and update See http www adobe com for the latest version of Adobe Reader ...

Страница 16: ...d When you board an airplane take the computer with you and never put it in your checked luggage When using the computer on airplane follow the airline s instructions When carrying a spare battery put it in a plastic bag to protect its terminals The touch pad is designed to be used with a finger tip Do not place any object on its surface and do not press down strongly with sharp pointed or hard ob...

Страница 17: ...OS Module and set to Enable 4 At the confirmation message select Execute and press Enter 5 At the reconfirmation message select Execute and press Enter 6 Press F10 At the confirmation message select Yes and press Enter The computer restarts To clean the LCD panel Do not use water to clean the panel Ingredients included in water may leave scratches and reduce readability of the screen To remove dus...

Страница 18: ...ntil restoration is complete 1 Turn on the computer and when Panasonic boot screen disappears press and hold F8 If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password 2 Release your finger when Advanced Boot Options is displayed 3 Press to select Repair Your Computer and press Enter System Recovery Options appears 4 Select the keyboard layo...

Страница 19: ...ress F2 while Panasonic boot screen is displayed The Setup Utility starts up If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Yes and press Enter 4 Select the Boot menu then select Optical Drive and press F6 until Optical Drive is at the top of Boot priority order 5 Set the Product Recovery DVD ROM into the CD DVD drive 6 Press F10 At the con...

Страница 20: ...DVD ROM into the CD DVD drive 7 Press F10 At the confirmation message select Yes and press Enter The computer will restart 8 Click Reinstall Windows and click Next The License Agreement screen appears 9 Click Yes I agree to the provisions above and wish to continue and click Next 10 Select the settings and click Next Reinstall Windows to the whole Hard Disk to factory default You will have a singl...

Страница 21: ...etter of hard disk or CD DVD drive NOTE Drive letters of hard disk can be changed only when two or more partitions have been created on the hard disk drive The name of the C drive cannot be changed Change the drive letters before installing applications A Click Start Control Panel System and Maintenance Administrative Tools and double click Compu ter Management A standard user needs to enter an ad...

Страница 22: ...tedly so the Setup Utility settings have been returned to the default values to startup the computer Start the Setup Utility and return the settings to the default values and then change the settings as necessary Press F2 to Setup Write down the error details and press F2 to start the Setup Utility Change the settings if necessary Operating System not found The operating system is not installed in...

Страница 23: ...d If you have a password reset disk you can reset the administrator password Set the disk and enter any wrong password then follow the on screen instructions and set a new password If you do not have a password reset disk reinstall page 20 and set up Win dows and then set a new password Remove disks or other media Press any key to restart or a similar mes sage appears A floppy disk is in the drive...

Страница 24: ...fe Mode and check the error details When the Panasonic boot screen disappears 1 at startup press and hold F8 until the Windows Advanced Options Menu is displayed 1 When Password on boot is set to Enable in the Security menu of the Setup Util ity Enter Password appears after the Panasonic boot screen disappears As soon as you enter the password and press Enter press and hold F8 Entering Password On...

Страница 25: ...h Pad The cursor does not work When using the external mouse connect it correctly Restart the computer using the keyboard Press and press three times and press to select Restart and press Enter If the computer does not respond to keyboard commands read No response below Cannot input using the touch pad Set Touch Pad to Enable in the Main menu of the Setup Utility The drivers for some mice may disa...

Страница 26: ...and when the audio diagnostic check is running sounds may be generated from the speaker These are not malfunctions NOTE NOTE For the hard disk and memory only you can select standard diagnostic check or extended diagnostic check When the PC Diagnostic Utility starts up it will run the standard diagnostic check We recommend that you use the touch pad for operations When not using the touch pad you ...

Страница 27: ...an execute the following operations Start the diagnostic check from the beginning Stop the diagnostic check You cannot restart the check partway through by clicking Display help click the screen or press Space to return to the original diagnostic check screen You can check the status of the diagnostic check by the display color on the left side of the hardware icon A Aqua Not running diagnostic ch...

Страница 28: ...age Check Result TEST PASSED is displayed the computer s hardware is operating normally Continue using the computer as is If the computer still does not operate properly reinstall the software page 20 NOTE NOTE If you run a memory diagnostic check after installing a new RAM module sold separately and the message Check Result TEST FAILED is displayed Remove the additional RAM module and run the dia...

Страница 29: ...r transfer of the single Product which was accompanied by the Programs to such other party At the time of such a transfer you must also transfer all copies whether in printed or machine readable form of every Program and the related documentation to the same party or destroy any such copies not so transferred F You may not remove any copyright trademark or other notice or product identification fr...

Страница 30: ... ne pouvez ni modifier ni tenter de modifier les Logiciels E Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie Au moment de cette cession vous devez céder également toutes les copies que ce soit sous forme imprimée ou lisible par la machine de tous les Logiciel...

Страница 31: ...XGA type TFT Internal LCD 5 65 536 16 777 216 colors 800 600 dots 1024 768 dots 1280 768 dots 1600 1200 dots 1920 1080 dots 1920 1200 dots 65 536 16 777 216 colors 800 600 dots 1024 768 dots 1280 768 dots 1280 800 dots External Display 6 65 536 16 777 216 colors 800 600 dots 1024 768 dots 1280 768 dots 1280 1024 dots 1600 1200 dots 1920 1080 dots 1920 1200 dots 2048 1536 dots Wireless LAN 7 page 3...

Страница 32: ...WinDVD 8 OEM Version B s Recorder GOLD8 BASIC B s CLiP 6 18 Bluetooth Stack for Windows by TOSHIBA 8 Wireless Switch Utility Hotkey Settings Battery Recalibration Utility Infineon TPM Professional Package 18 Setup Utility Hard Disk Data Erase Utility 19 PC Diagnostic Utility CD DVD Drive CD DVD Drive DVD MULTI Drive Data Transfer Rate 20 Reading 21 DVD ROM 8X Max CD ROM 24X Max Writing 22 CD R 4X ...

Страница 33: ...1 14 Measured at LCD brightness 60 cd m2 Varies depending on the usage conditions or when an external device is attached 15 Varies depending on the usage conditions 16 Approx 0 9 W when the battery pack is fully charged or not being charged and the computer is off 17 Rated power consumption 23 E 1 18 You need to install to use the feature 19 The Product Recovery DVD ROM is required 20 The data tra...

Страница 34: ... Station 3 Years Port Replicator I O Box Device Cradle like CF 08 3 Years Antenna Pass through Cable 3 Years Backlit or Full sized keyboard 3 Years or assumes warranty of the unit in which it is installed Integrated Panasonic supplied options and kits including but not limited to Wireless WAN Media Bay Drives Floppy CD DVD GPS Bluetooth Smartcard Reader and Fingerprint readers 3 Years or assumes w...

Страница 35: ...s failures due to defects in materials or workmanship which occur during normal use THIS PRODUCT IS NOT INTENDED FOR USE AS OR AS PART OF NUCLEAR EQUIPMENT SYSTEMS AIR TRAFFIC CON TROL EQUIPMENT SYSTEMS OR AIRCRAFT COCKPIT EQUIPMENT SYSTEMS 1 PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES 1 AIRCRAFT COCKPIT EQUIPMENT SYS...

Страница 36: ...anasonic Canada Inc Computer Products Marketing 5770 Ambler Drive Missis sauga Ontario L4W 2T3 within the warranty period together with a copy of your purchase receipt and an explanation of the sus pected defect PCI will replace in Canada the defective disk s or other media Remedy PCI s entire liability and your only remedy for any breach of this software media warranty is limited to replacement o...

Страница 37: ...yé à son service de Marketing produits informatiques 5770 Ambler Drive Mississauga Ontario L4W 2T3 dans les soixante 60 jours suivant la date d achat original Joignez à votre envoi une pièce justificative de votre achat et une description du problème Recours La responsabilité de PCI et votre seul recours dans le cas de toute défaillance couverte par la garantie sur ce support de logiciel est limit...

Страница 38: ...38 Getting Started Useful Information Troubleshooting Appendix MEMO ...

Страница 39: ...39 Getting Started Useful Information Troubleshooting Appendix ...

Страница 40: ... international ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissem ination of products with functions that effectively reduce energy consumption It is an open system in which busi ness proprietors can participate voluntarily The targeted products are office ...

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