27
Troubleshooting
n
Touch Pad / Touchscreen (only for model with touchscreen)
Cannot point the correct posi-
tion using the included stylus.
l
Perform the touchscreen calibration (
è
page 17).
n
On-screen Document
The document of PDF for-
mat is not displayed.
l
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Click
(Start) and input “c:\util\reader” in [Search for programs and files].
C
Start the installation program.
n
Others
No response.
l
Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software application
that is not responding.
l
An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press
Alt
+
Tab
to check.
l
Slide the power switch for 4 seconds or longer to shut down the computer, and then slide the
power switch to turn it on. If the application program does not work normally, uninstall and
reinstall the program. To uninstall, click
(Start) - [Control Panel] - [Program] - [Uninstall a
program].
Cannot enter characters cor-
rectly.
l
Select the same language setting for Windows and the internal keyboard (
è
page 16).
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