Palstar COMMANDER HF-2500 EXPORT, Руководство пользователя, Страница: 16 / 30

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Limited Warranty
Palstar Inc. warrants the Commander HF-2500 and HF-2500
M
AGNUM
to be free from de-
fects in material and workmanship under normal use and service to the
original buyer for a
period of one (1) year from the date of delivery to that buyer
(the “Warranty Period”). Pal-
star Inc.’s obligation under this warranty is limited to repair or replacement of the product at it’s
option at the Palstar factory in Piqua, OH.
This warranty is effective only when the product is returned to the factory with all transpor-
tation charges prepaid and examination of the product discloses the product, in Palstar’s judg-
ment, to have been defective during the Warranty Period.
The Warranty Period shall not extend beyond its original term with respect to interim in-
warranty repairs by Palstar. This Warranty Period shall not apply to any product which has been
repaired or altered by anyone other than Palstar without prior written authorization. Warranty
does not extend to any products which have been subject to damage from improper installation,
application or maintenance in accordance with the operating specifications. Palstar neither as-
sumes nor authorizes any person to assume for it any obligation or liability other than herein
stated.
Shipping Your Amplifier Back to the Factory
Due to the necessity of shipping the amplifier with the HV transformer removed, please
contact the factory for instructions before sending an amplifier back to us. There are circum-
stances in which it may not be necessary to return the HV transformer, thereby saving you ship-
ping charges. When you call, Palstar will inform you if transformer return is necessary. If
transformer return is necessary, remove it from the amplifier cabinet and ship it separately, and
must be in its original packing.
Repair Policy
When sending in a product for service, see the section above. If not using the original pack-
ing materials, please “double” box it carefully with suitable padding and ship it insured for your
protection. Please include a note clearly describing the problem, how you wish the item re-
turned and how you wish to pay for the service. Package your unit properly. Palstar, Inc. is not
responsible for merchandise damaged in shipment. Our service rate is $30 per hour (1/2 hr.
minimum).
Return Policy
All returns must receive prior authorization from Palstar. Returned items must be received
in original—AS SHIPPED—condition including the original box, manuals, accessories, and
copy of sales receipt. Returns must be within 14 days of purchase. Returned items are subject to
a 25% restocking fee. Shipping is not refundable.