30
Error Code Guide
Error Code
Possible Cause
Open the Gas Shutoff Valve completely.
Avoid direct contact from steam.
Air Intake filter is clogged.
Clean the Air Intake filter.
13
1L
Please contact a dealer for service.
Contact a dealer for service.
Air shortage may be caused by too
much steam in the unit.
If the error code is still displayed after
taking the above steps.
Water heater has build up of lime
deposites.
The air inside the room may be
contaminated due to long use of a
fireplace or space heater.
Open a window or vent to keep the air
inside the room fresh.
Lower the level of the ventilation of other
equipment or appliances.
Heavy ventilation by other equipment or
appliances causing the lack of air intake
to the water heater.
Air intake of the unit and/or vent
termination may be blocked.
Remove any obstructions of the air intake
or vent termination.
05
Ventilator or other vents of the room
may be blocked.
Clean the air intake of any dust or grease
build up.
Air intake filter may not be attached, or
may not be firmly in place.
See the section "Cleaning the Intake
Filter".
21
00
The hot water faucet is not opened
enough.
Open the faucet more to secure enough
volume.
The method of restarting the unit after
draining the water from it was not
performed in sequence.
See the section "Draining the Water
Heater"
What To Do
11
The operation automatically stops when
used for an hour continuously.
Close the hot water faucet once. (The
water heater can then be used.)
The Gas Shutoff Valve is not opened
completely.
Gas Service has been interrupted.
LP Gas is running low. (LP models only)
Contact Gas Utility Company.
Fill up LP Gas container or replace
with a new cylinder of LP Gas.
12
(Every 60 seconds
you hear an alarm or
when the faucet is
closed, the alarm
stops.)
15
16
When an error code is displayed:
●
Close the hot water faucet, turn off the switch on the
remote control.
●
Wait for about 5 minutes before turning the switch on
again.
●
Open the hot water faucet.
If the error code remains shown:
●
Close the hot water faucet and turn off the switch on the
remote control.
●
Take the proper action shown below and attempt
operation of the appliance again.
If the error code is still shown:
●
Turn off the hot water faucet and turn off the switch on
the remote control.
●
Take note of the error code displayed and contact your
Paloma dealer or distributor for service.
Notice
: If an error code other than those listed below is
displayed, immediately turn off the hot water faucet, take
note of the error code, turn off the switch on the remote
control and contact your Paloma dealer or distributor for
service.
CAUTION: For your safety DO NOT attempt repair of gas piping, remote control, burners, vent connectors or other
safety devices. Refer repairs to qualified service personnel.
!
CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.
!
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and
dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.
!
