4
VM-Series
Deployment
Guide
License the VM-Series Firewall
When you purchase a VM-Series firewall, you receive a set of auth-codes over email. Typically the email includes
a capacity auth-code for the model purchased (VM-100, VM-200, VM300, VM-1000-HV), a software and
support auth-code (for example, PAN-SVC-PREM-VM-100 SKU auth-code) that provides access to
software/content updates and support. If you purchased additional subscriptions for Threat Prevention, URL
Filtering, GlobalProtect, or WildFire, a list of the other auth-codes purchased with the order are included.
If you do not have an existing support account, you must use the capacity auth-code to register and create an
account on the support portal. After your account is verified and the registration is complete, you will be able
to log in and download the software package required to install the VM-Series firewall. If you have an existing
support account, you can access the
VM-Series Authentication Code
link on the support portal to manage your
VM-Series firewall licenses and download the software.
To license your VM-Series firewall, see the following sections:
Create a Support Account
Register the VM-Series Firewall
Activate the License
Upgrade the PAN-OS Software Version
Upgrade the VM-Series Model
For instructions on installing your VM-Series firewall, see
VM-Series Deployments
.
Create a Support Account
A support account is required to manage your VM-Series firewall licenses and to download the software package
required to install the VM-Series firewall. If you have an existing support account, continue with
Register the
VM-Series Firewall
.
If you have an evaluation copy of the VM-Series firewall and would like to convert it to a fully licensed
(purchased) copy, clone your VM-Series firewall and use the instructions to register and license the
purchased copy of your VM-Series firewall. For instructions, see
Upgrade the VM-Series Model
.
Create a Support Account
1.
Log in to
https://support.paloaltonetworks.com
.
2.
Click
Register
and fill in the details in the user registration form. You must use the capacity auth-code and the
purchase or sales order number to register and create an account on the support portal.
3.
Submit
the form. You will receive an email with a link to activate the user account; complete the steps to activate the
account.
After your account is verified and the registration is complete, you will be able to log in and download the software
package required to install the VM-Series firewall.