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Service the M-300 or M-700 Appliance

The following procedure describes how to replace a log drive on an M-300 or M-700

appliance that is in Panorama

™

 mode or Panorama log collector mode. This procedure

does not apply to an appliance in PAN-DB mode (

M-700 only

) or Panorama Management-

only mode because the front log drives are not used for these modes.

STEP 1 |

Idenfy the failed drive and record the drive model number by running the following

operaonal command and viewing the 

status

 and 

model

 fields:

admin@hostname> 

show system raid detail

For example, the following output shows that disk drive A2 failed and the drive model is

ST8000NM0055-1RM.

 Disk Pair A Available

 Status clean, degraded

 Disk id A1 Present

 model : ST8000NM0055-1RM

 size : 7630885 MB

 status : active sync

 Disk id A2 Present

 model : ST8000NM0055-1RM

 size : 7630885 MB

 status : failed

STEP 2 |

Remove the failed drive from the RAID 1 array. In this example, run the following command

to remove drive A2 from the array:

admin@hostname> 

request system raid remove A2

M-300 and M-700 Appliance Hardware Reference

36

©

2022 Palo Alto Networks, Inc.

Содержание M-300

Страница 1: ...M 300 and M 700 Appliance Hardware Reference docs paloaltonetworks com...

Страница 2: ...tonetworks com search html Have feedback or ques ons for us Leave a comment on any page in the portal or write to us at documenta on paloaltonetworks com Copyright Palo Alto Networks Inc www paloalton...

Страница 3: ...nect Power to an M 300 or M 700 Appliance 30 Connect AC Power to an M 300 or M 700 Appliance 30 Service the M 300 or M 700 Appliance 31 Replace an M 300 or M 700 Drive 32 Replace an M 300 or M 700 App...

Страница 4: ...Table of Contents M 300 and M 700 Appliance Hardware Reference 4 2022 Palo Alto Networks Inc...

Страница 5: ...to Networks next genera on rewall or appliance The following topics apply to all Palo Alto Networks rewalls and appliances except where noted Upgrade Downgrade Considera ons for Firewalls and Applianc...

Страница 6: ...e interface for the Data Services service route n a Upgrading a PA 7000 Series Firewall with a rst genera on switch management card PA 7050 SMC or PA 7080 SMC PAN OS 8 0 and later Before upgrading the...

Страница 7: ...roduct matches the tracking number that is physically labeled on the box or crate The integrity of the tamper proof tape used to seal the box or crate is not compromised The integrity of the warranty...

Страница 8: ...d Party Component Support Before you consider installing third party hardware read the Palo Alto Networks Third Party Component Support statement M 300 and M 700 Appliance Hardware Reference 8 2022 Pa...

Страница 9: ...Use grounded and shielded Ethernet cables to ensure agency compliance with electromagne c compliance EMC regula ons French Transla on Des c bles Ethernet blind s reli s la terre doivent tre u lis s po...

Страница 10: ...trac ng the en re fan tray This allows the fans to stop spinning and helps you avoid serious injury when removing the fan tray You can replace a fan tray while the rewall is powered on but you must re...

Страница 11: ...uel le conducteur lectrode de mise la terre du syst me d alimenta on c c est raccord The rewall must be in the same immediate area such as adjacent cabinets as any other equipment that has a connec on...

Страница 12: ...indiqu dans la proc dure d installa on de votre pare feu pare feu The rewall permits the connec on of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment as descr...

Страница 13: ...anagement mode Panorama Management only mode Panorama Log Collector mode or PAN DB Private Cloud mode M 700 only First Supported So ware Release Panorama 10 2 The following topics describe the hardwar...

Страница 14: ...el System informa on LED and the back panel UID LED illuminate bright blue to help you locate the appliance when you move between opposite sides of the equipment rack Push the UID bu on again to deac...

Страница 15: ...pliance in standby power mode To completely power o the appliance you must disconnect the AC power cords from both power supplies 9 Hard disk drives HDDs Disk drive bays and HDDs used for log storage...

Страница 16: ...RJ 45 100Mbps 1Gbps 10Gbps Ethernet ports While facing the back of the appliance the ports are labeled as follows The port labels are located on top of the appliance Le Management MGT port used for ma...

Страница 17: ...ement computer does not have a serial port use a USB to serial converter Use the following se ngs to con gure your terminal emula on so ware to connect to the console port Data rate 9600 Data bits 8 P...

Страница 18: ...mode To completely power o the appliance you must disconnect the AC power cords from both power supplies 2 Reset bu on Press this bu on to reboot the appliance 3 Power LED Solid green indicates that...

Страница 19: ...efault the M 700 ships with four HDDs installed in drive bays A1 A2 and B1 B2 You can install up to eight addi onal drives four addi onal RAID 1 pairs in the remaining drive bays C1 C2 D1 D2 E1 E2 and...

Страница 20: ...e second power supply is for redundancy 3 Ethernet ports Two RJ 45 100Mbps 1Gbps 10Gbps Ethernet ports While facing the back of the appliance the ports are labeled as follows The port labels are locat...

Страница 21: ...se ngs to con gure your terminal emula on so ware to connect to the console port Data rate 9600 Data bits 8 Parity None Stop bits 1 Flow control None 7 Unique Iden ca on UID bu on and LED Use the UID...

Страница 22: ...port is labeled Ethernet 1 3 and the right port is labeled Ethernet 1 2 The port labels are located on top of the appliance For informa on on con guring these ports refer to the Panorama Administrator...

Страница 23: ...The following topics describe how to install the M 300 and M 700 appliances in an equipment rack and how to connect power to them Install the M 300 or M 700 Appliance in an Equipment Rack Connect Pow...

Страница 24: ...TEP 1 A ach the inner rail sets two each to each side of the appliance by aligning the square holes on each rail with the rail hooks on the appliance and then sliding the rails toward the front of the...

Страница 25: ...se clips located at the front and back end of each rail assembly to release the rails from the rack STEP 3 Install the rewall in to the equipment rack by sliding the inner rails in to the outer rack m...

Страница 26: ...h washer for each rail Install the M 700 Appliance in a 19 Equipment Rack The following procedure describes how to install the M 700 appliance in a four post equipment rack shipped with the appliance...

Страница 27: ...on the clip to remove the rail from the appliance STEP 2 Install one outer rack mount rail to each side of the equipment rack Push the two rail hooks on the front and back of each rail in to the squa...

Страница 28: ...EP 3 Install the appliance in to the equipment rack by sliding the inner rails in to the outer rack mount rails un l the appliance stops about halfway in to the rack Push the inner rail release clips...

Страница 29: ...ppliance is ush with the front of the rack The inner rail release clips are shown in step 1 STEP 4 Secure the front of the appliance to the rack by turning the front thumb screws on each rail clockwis...

Страница 30: ...iance To avoid injury to yourself or damage to your Palo Alto Networks hardware or the data that resides on the hardware read the Product Safety Warnings STEP 1 Plug two AC power cables provided in to...

Страница 31: ...cs describe how to replace serviceable components on an M 300 or M 700 appliance Replace an M 300 or M 700 Drive Replace an M 300 or M 700 Appliance Power Supply For informa on on interpre ng the fron...

Страница 32: ...to determine if it should be replaced contact Palo Alto Networks Support The only di erence between replacing an M 300 and M 700 appliance system drive is that the system drive on an M 300 appliance...

Страница 33: ...dle and gently pull the handle toward you to remove the carrier and drive The following image shows an M 700 system drive the M 300 system drive is similar STEP 3 Remove the replacement drive from the...

Страница 34: ...acement drive with the connectors facing the same direc on 2 Remove the four screws that hold the failed drive in the carrier and remove the drive from the carrier 3 Install the replacement drive in t...

Страница 35: ...iance con gura on Device Opera ons Con gura on Management For informa on on con guring management access on an M Series appliance refer to Perform Ini al Con gura on of the M Series Appliance in the P...

Страница 36: ...era onal command and viewing the status and model elds admin hostname show system raid detail For example the following output shows that disk drive A2 failed and the drive model is ST8000NM0055 1RM D...

Страница 37: ...nue to Step 5 If the replacement drive is a di erent model number than the drive that you removed then con nue to Step 6 STEP 5 Same model replacement drive only Install a replacement disk drive that...

Страница 38: ...ctive sync Disk id A2 Present model ST8000NM0055 1RM size 7630885 MB status active sync STEP 6 Di erent model replacement drive only Install a replacement disk drive that is a di erent model than the...

Страница 39: ...it in the carrier and then install the second replacement drive in to bay A1 one that is the same model as the new drive you installed in bay A2 6 Add the second replacement drive to the RAID 1 array...

Страница 40: ...m informa on LED also blinks red STEP 2 Disconnect the power cord from the failed power supply STEP 3 Grasp the handle on the failed power supply and simultaneously press the release lever to the le a...

Страница 41: ...on on interpre ng the front panel system LEDs see M 300 Appliance Front Panel or M 700 Appliance Front Panel descrip ons LED Descrip on RJ 45 Ethernet port LEDs LNK Link LED O No link Green 100Mbps li...

Страница 42: ...Service the M 300 or M 700 Appliance M 300 and M 700 Appliance Hardware Reference 42 2022 Palo Alto Networks Inc...

Страница 43: ...700 appliance hardware speci ca ons For feature capacity and performance informa on refer to the Panorama Datasheet M 300 and M 700 Physical Speci ca ons M 300 and M 700 Electrical Speci ca ons M 300...

Страница 44: ...e Rack unit 1U Dimensions 1 7 H x 29 D x 17 2 W 4 32cm H x 73 67cm D x 43 69cm W M 700 appliance Rack unit 2U Dimensions 3 5 H x 28 46 D x 17 2 W 8 89cm H x 72 29cm D x 43 69cm W Weight M 300 applianc...

Страница 45: ...W AC power supplies the second power supply is for redundancy Input voltage and frequency M 300 and M 700 appliance 100 240VAC 50 60Hz Power consump on M 300 appliance 330W M 700 appliance 486W Maximu...

Страница 46: ...ty tolerance M 300 and M 700 appliance Opera ng rela ve humidity non condensing 8 to 90 Non opera ng rela ve humidity non condensing 5 to 95 Air ow M 300 and M 700 appliance Front to back Maximum BTU...

Страница 47: ...Speci ca ons The following table describes M 300 and M 700 appliance miscellaneous speci ca ons Speci ca on Value Mean me between failures MTBF M 300 appliance 10 years M 700 appliance 8 years M 300 a...

Страница 48: ...M 300 and M 700 Appliance Speci ca ons M 300 and M 700 Appliance Hardware Reference 48 2022 Palo Alto Networks Inc...

Страница 49: ...with the laws and regula ons in each country where there are requirements applicable to our products Our products meet standards for product safety and electromagne c compa bility when used for their...

Страница 50: ...n radiate radio frequency energy and if not installed and used in accordance with the instruc ons may cause harmful interference to radio communica ons However there is no guarantee that interference...

Страница 51: ...gy Equipment VCCI which governs radio frequency emissions in Japan The following informa on is in accordance to VCCI Class A requirements Transla on This is a Class A product In a domes c environment...

Страница 52: ...M 300 and M 700 Appliance Hardware Compliance Statements M 300 and M 700 Appliance Hardware Reference 52 2022 Palo Alto Networks Inc...

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