USERS MANUAL |
17
TROUBLESHOOTING
Problem
Possible Cause
Action
THE DEVICE DOES
NOT WORK
No water supply
Ceck if water enters the system
Faulty connection to power
source
Check the electrical connections
Damaged adapter
Replace it or contact service
Faulty low pressure switch
Replace it or contact service
NO PRODUCT (PURIFIED)
OR WASTE WATER FLOW
Water supply valve is closed
Open the water supply valve
Clogged filters
Replace the clogged filters.
Replacement of flow restrictor is recommended.
SLOW OR NO PRODUCT
WATER FLOW BUT
THERE IS WASTE WATER
FLOW
Clogged or exhausted membrane
Replace the membrane
Faulty check valve
Replace check valve
Faulty storage tank
Replace the tank
TANK IS FULL BUT
THERE IS WASTE WATER
FLOW
Too low or high pressure
Pump should be used for water with low pressure as
pressure reducer is recommended for water with high
pressure.
Faulty check valve
Replace check valve
LEAKS IN DEVICE
Faulty connection
Check all connections
Not properly cut edges of tubes
Remove leaking tubes, cut the edges straightly and
replace them.
Not properly fitted gaskets
Fit the gaskets
UNPLEASANT ODOR
AND TASTE OF PURIFIED
WATER
Exhausted cartridge filters
Replace the filters if they are used up for 6 months.
Low pH level
Ideal pH level is between 7-8. If lower, ask your service
for installing a pH meter. (Not covered by warranty)
Bacteria in the device
Disinfect your device
NO WASTE WATER FLOW
Clogged flow restrictor
Replace flow restrictor
Filter maintenance date has
expired
Replace filters and membrane element
SLOWLY FLOW OF
PURIFIED WATER FRO
FAUCET
Faulty storage tank
Replace the tank
