MX
11
000 User Manual
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Chapter 6 - Troubleshooting
Some of the errors can easily be fixed by the user without a professional’s aid.
6-1 No Power
1. Check whether the power cable is properly connected.
2. Check the power supply.
6-2 Incorrect Folding
1. Please check whether the fold position is correct.
6-3 Power On, but No Start
1. Check if the left safety cover is opened.
2. Check if the right safety cover is opened.
3. Check if the lower cassette is pushed all the way in.
4. Check for any paper jams.
6-4 Frequent Double or Multiple Sheet Feeding
1. Exchange all three rollers all at once. They are probably worn-out.
2. Check whether the adhesive paper is too thick or strong.
3. Check whether the forms are lighter than 16 lbs.
4. Check whether the infeed tray guide is set correctly.
