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GATEWAY TO SMARTER TELECOMS 

SETTING UP REMOTE ACCESS 

Hypermedia™ gateways require several ports forwarding through your firewall/router 
which are listed below:- 

Forwarded Ports (All TCP) 

80 – Cannot be port translated 
22 
8878 
63333 

For remote access via an external “Nat’d” IP address, the above ports should be 
forwarded from the external IP address to the internal LAN address of the Hypermedia™ 
gateway in the firewall/router configuration. 

ISDN QUICK START GUIDE 

If required you will also find a voice setup guide in the box covering dedicated & pass-
thru ISDN setup.  Please complete all steps contained in this guide before attempting the 
ISDN guide. 

CONTACTING TECHNICAL SUPPORT 

You are now ready to contact the technical support team on 0900 111 2222 who will 
finish off the configuration for you.  Please have the following details to hand:- 

1.

 

Refresh date for your airtime (when your SMS allocation resets) 

2.

 

SMS cap per sim 

3.

 

Sim install positions used (ports and positions) 

4.

 

IP connection details 

Packetmedia Ltd Contact address 

Packetmedia Ltd 
Enterprise House 
Block F Unit 4 
Trentham Business Quarter 
Bellringer Road 
Trentham Lakes South 
Stoke on Trent 
Staffs 
ST4 8GB

 

 

 

 

DG 14/05/12

 

Содержание hypermedia

Страница 1: ... to specific site requirements Below are the topics covered If you are unsure about any of the steps covered in this guide please call the support team a call on 0900 111 2222 and they will be happy to help CONTENTS Introduction 1 Contents 1 Upacking the Unit 2 Installing The Management Software 2 Adding Your Unit to Server List 3 Setting the IP Address of the Unit 3 Removing and inserting GSM car...

Страница 2: ...der to install the management software you will need a PC based system running Win XP or Win7 with at least 1GB of memory and 20Mb of hard drive space Insert the cd into the laptop desktop to be used for management of the GSM gateway The installation process should begin automatically If it does not browse to the cd s contents and double click the HMC HyperSMSx x x exe file where x x x is the vers...

Страница 3: ...e the server name seen in the example blow A logical name such as your company name is sufficient Now click save to add unit to the server list The server list entry should be like the above example now allowing the new IP address of the GSM gateway to be set SETTING THE IP ADDRESS OF THE UNIT For this section you will require the laptop desktop with the management software pre installed to be con...

Страница 4: ...change adjacent to IP Configuration Enter the new IP details required for your LAN If using a public IP without NAT then this will be the public address etc Click update The IP address will update taking 10 seconds When complete close the window The gateway is now ready to connect to the LAN Connect it up and go back to the server list and re add or edit the existing default unit to use the new IP...

Страница 5: ...an be removed while the gateway is powered up Removing any other may cause permanent damage to the unit 1 Ensure screws are loosened at both ends of the card 2 Push in the black pads and open the grey levers outward The card should pop out slightly Remove it Ensure antenna cables are disconnected before removing a GSM card When inserting a card ensure it is lined up and running in the red guides W...

Страница 6: ...an affect the efficiency of operation and also slow down support if required INSTALLING SIMS An important rule of thumb is to always fill up the sim position 1 s first before moving onto positions 2 4 for any given port module This will ensure the most efficient even spread of sims per port Keep it equal keep it efficient Antenna Connection With all of the cards fitted with sims it is now time to ...

Страница 7: ... find a voice setup guide in the box covering dedicated pass thru ISDN setup Please complete all steps contained in this guide before attempting the ISDN guide CONTACTING TECHNICAL SUPPORT You are now ready to contact the technical support team on 0900 111 2222 who will finish off the configuration for you Please have the following details to hand 1 Refresh date for your airtime when your SMS allo...

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