Table of Contents
file:///C|/PACH%20&%20COMPANY/PACH-CO.COM/PACH-CO.COM%202012/online_manual/q5voip_manual.htm[3/17/2016 12:29:03 PM]
must be return to Pach and Company within 15 days after receiving the advanced replacement otherwise you will be billed
the full amount.
Parts:
Two (2) year, does not cover parts needed to re-install the product by the installer
Labor:
Two (2) year, does not cover installation labor
Cards, Fobs and Transmitters warranted for 90 days
LIMITED WARRANTY LIMITS AND EXCLUSIONS
This limited warranty
ONLY COVERS
failures due to defects in materials or workmanship, and
DOES NOT COVER
normal wear and tear or cosmetic damage.
The Limited Warranty
ALSO DOES NOT COVER
damages which occurred in shipment, or failures which result from
accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup
adjustment, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification,
introduction to sand, humidity or liquids or product has been installed by non-license installer or damage that is attributable
to acts of God.
ADVANCE REPLACEMENT
can only be issued by Pach and Company Technical Department free of charge and
transport by standard transportation (UPS Ground, Standard US mail, whichever is applicable). Our Technical Department
has the right to decline advance replacement. It is your responsibility to return the defective part at your cost.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY
COVERAGE . THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR RISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY.
(As examples, this excludes damages for lost time, lost calls or messages, cost of having a unit removed or
re-install if applicable, travel to and from the servicer.
ALL EXPRESS AND IMPLIED WARRATIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an
implied warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If
a problem with this product develops during or after the Limited Warranty period, you may contact your dealer/installer. If
the problem is not handled to your satisfaction, then call Pach and Company at 1-888-678-7224.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY LIMITED WARRANTY, ARE YOUR
RESPOSIBILITY.
CHAPTER 1
Getting Started
