10
7
TROUBLESHOOTING
WARNING
• Do not open or disassemble the product. Opening the product can prove hazardous and will void the warranty.
ATTENTION!
In the event that the product is defective or damaged, contact the dealer you purchased the fixtures from,
or PL Light Systems directly. Never switch on a defective or damaged fixture.
What can you see?
What does it mean?
What is the cause?
What should I do?
The fixture does not
emit any light
• The fixture is
switched off
• No mains voltage
is present
• The fixture
temperature is too
high
• The mains voltage
is too high
• The mains voltage
is too low
Check the mains voltage and
ensure that it is within the
specified value range.
Reset the fixture by
disconnecting the mains
voltage from the fixture for
more than 5 seconds and then
reconnecting.
In the event that the fixture
switches off again, lower the
ambient temperature.
• Fault in one of
the fixtures
• Assembly fault
Return the fixture for repair.
The fixture only half
lights up or flashes
Defect in the
electrical circuit
• Defective driver
• Defective circuit
board
Reset the fixture by
disconnecting the mains
voltage from the fixture for
more than 5 seconds and then
reconnecting.
If the problem persists, return
the fixture for repair.
The fixture emits
too little light when
compared to the other
fixture(s)
Defect in the
electrical circuit
• Fixture is defective
Contact the installer and have
the wiring checked. If the
problem persists, return the
fixture for repair.
Dimmer activated
Check the dimming
setting
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