18
Warranty
This product is warranted to be free from defect in materials and workmanship
under residential use for a period of one year from date of purchase. If the unit should
fail to operate correctly, call customer service at 1-800-459-4409 (Monday–Friday, 8:30
am–5:00 pm EST) or contact us through our website at www.qualitycraft.com. Proof
of purchase is required for all claims. The company’s sole obligation is to repair or
replace the unit. This warranty is void if in the opinion of Quality Craft the unit has been
tampered with, altered, taken apart, misused or damaged.
wARRANTY ClAIM PROCeDuRe
If a claimable defect occurs, please fill out a claim form through our website at
www.qualitycraft.com or contact our customer service department at 1-800-459-4409.
Before you make your claim call, please make sure you have:
1. The description of the product
2. Proof of sale
3. Details regarding the defect
4. Name and address of the owner and installer.
Claims must be filled out in writing and returned within six (6) months of appearance of
defect. Failure to comply with this stipulation will make the warranty null and void. We
reserve the right to a thirty-day (30) delay following receipt of claim in which to inspect
the product. We assume no responsibility for labor costs or removing/replacing a
previously installed product or transportation or return of a product.
Imported by
Quality craft
Laval, Quebec,
Canada H7C 0A5
1-800-459-4409
www.qualitycraft.com
Made in China
