Version 2.0 rev 26 Jan 2017
25
iVac series
SECTION 6: TROUBLESHOOTING
6.1 q
Uick
t
RoUblesHooting
g
Uide
Issue
Possible Cause
Action
Camera start-up tone does not
sound on start-up
Camera not receiving power
Check cable is connected between camera and PSU
or power source
Check power status of PSU or power source.
Check PSU or DC power supply is receiving power
from the mains supply.
Camera is not recognized by PC
Communication issue
Ensure the camera is switched on
Check that the cables are connected between the
camera and the PC
Buzzer sounds continuously
This indicates that an “over
temperature” condition has
occurred within the camera
Power the camera off and allow it to cool down
Ensure fan vents are not obstructed
Check the camera is operating within the specified
environmental conditions
Fan not operating as expected
The fan is normally disabled if the camera heat-sink
temperature is below 20°C
To protect the internal electronics, the fan defaults
to full speed if the camera heat-sink temperature
exceeds 50°C. NOTE: The fan will continue to run
even if the user has switched it off via software, until
the correct heat-sink temperature has been reached.
Camera does not cool to the
required temperature
Check that the camera is operating within the
environmental conditions (Section 1.4) and the
required temperature is consistent with the camera
performance.
NOTE: Allow sufficient head room for ambient
temperatures fluctuations and camera performance, as
the figures stated are typical.
