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OWL INTUITION Скачать руководство пользователя страница 16

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© 2 Save Energy Limited 2014

Customer Support

If you have any further questions please check our frequently asked questions at:

https://theowl.zendesk.com

You can also email us at: [email protected]

(please ensure you state your Network OWL MAC ID)

2 Save Energy Limited operate a policy of continuous development and improvement,

therefore the content of this document is subject to change without notice.

Document Version 3.0 - June 2014

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Содержание INTUITION

Страница 1: ... OWL Gateway sits at the heart of your Intuition system and makes your home cloud connected for both monitoring and control Ethernet cable Network OWL Gateway with external antenna Plug top mains power supply 100 240V AC 5V DC with UK and Euro adaptors IN THE BOX ...

Страница 2: ...ble If all of the ports are in use you can add more connections by purchasing an Ethernet Switch Hub You will also need a spare mains socket available close by for the supplied Plug top mains power supply STEP ONE Connect to Internet Power Network OWL Ensure antenna is screwed finger tight onto brass connector on side of the Network OWL Plug the Ethernet cable into the base of the Network OWL and ...

Страница 3: ...t until the green LED on the top of the Network OWL is flashing with a triple blip pattern This should not normally take longer than 2 minutes This indicates that the Network OWL is online and connected to the OWL servers Do NOT proceed to STEP TWO until this flashing pattern is observed CHECK FINGER TIGHT PLUG IN DC POWER CONNECTOR PLUG IN ETHERNET CABLE BLUE LED GREEN LED RESET BUTTON NETWORK OW...

Страница 4: ...een Rapid flashing N OWL is starting up Green Single blip pattern 1 N OWL is running Green Double blip pattern 1 N OWL is running 2 Connected to LAN DHCP IP address allocated Green Triple blip pattern 1 N OWL is running 2 Connected to LAN DHCP IP address allocated 3 Connected to OWL servers N OWL Online Green Single long flash Connecting to OWL log servers Green Double long flash Uploading logged ...

Страница 5: ...n the connections c Try rebooting your broadband router by powering down for 10 seconds and then power back up Allow 5 minutes for everything to re establish itself and then plug the Network OWL Ethernet cable back in d Ensure that the LAN port you are using is live and operational You should see yellow green activity LEDs flashing on the router next to the Network OWL Ethernet plug The ports on s...

Страница 6: ...er to your IT specialist 1 The Network OWL requires the assignment of an IP address by a DHCP dynamic host control protocol server 2 The Network OWL requires the following ports to be open outbound 5004 Protocol Proprietary ASCII and 5222 Protocol XMPP 3 Additionally to allow for future firmware upgrades to your Network OWL your router must allow the negotiation of a FTP port via the standard FTP ...

Страница 7: ...information requested see following table for explanation of the information required Press the Create Account button Successful account creation and configuration will be confirmed Please keep a note of your details below and press the Finish button Account Set Up Information Required Item Value Notes Network OWL MAC ID 12 characters MAC ID can be found on back of the Network OWL and starts 44371...

Страница 8: ... The country where this OWL Intuition system is physi cally installed Timezone Select from list The time zone where this OWL Intuition system is installed Use Daylight Saving Tick Tick this box to enable automatic adjustment for day light saving Not available for all countries Currency Select from list Select the currency symbols to be used by this account Postcode Letters digits UK only enter jus...

Страница 9: ...ase search for these common products online Please check the Network OWL support articles at https theowl zendesk com for further information STEP FOUR Log in to your OWL Intuition Web Dashboard You can now log in to your new OWL Intuition account with your username and password at https www owlintuition com STEP FIVE Install your OWL Intuition Devices Please now follow the instructions provided w...

Страница 10: ...rt a steady flash After a Factory Reset you must work through this guide again but when following STEP TWO tick Account Exists to reuse your original account and password Network OWL Ethernet port LEDs These LEDs have the following meanings Green link ok up Yellow data activity Customers with Existing OWL Electricity Transmitters If you already have an Intuition compatible OWL Electricity Transmit...

Страница 11: ...ubject the product to excessive force shock dust temperature or humidity Keep the product away from heat sources radiators stoves heaters etc Do not use the product in or near water or in high moisture areas such as bathrooms Do not tamper with the product s internal components This invalidates the warranty Do not attempt to repair the product yourself Contact the retailer or Customer Services if ...

Страница 12: ...enzene thinners abrasive or corrosive materials Do not scratch hard objects against the product COMPLIANCE The CE marking certifies that this product meets the main requirements of the European Parliament and Council Directive 1999 5 EC A copy of the signed and dated Declaration of Conformity is available on request OWL Intuition products are manufactured to ISO 9001 Quality Assurance Standards ...

Страница 13: ...433MHz electricity monitoring Transmitters and 868MHz Other OWL Intuition devices Operating range 433MHz Up to 30m in free space Operating range 868MHz Up to 50m in free space Power source AC Plug top mains power adaptor 100 240V AC 5V DC with UK and Euro adaptors Operating temperature range 0 C to 40 C Storage temperature range 25 C to 65 C Relative humidity 25 to 95 non condensing ...

Страница 14: ...lful damage misuse or failure to follow product or safety instructions If you return any equipment as faulty 2 Save Energy Limited reserves the right to test the equipment and if found to be in perfect working order to return it to you In this event 2 Save Energy Limited reserves the right to charge for any testing or postage costs incurred This does not affect your legal rights relating to equipm...

Страница 15: ... 2 Save Energy Limited 2014 15 This page is intentionally left blank ...

Страница 16: ...ions at https theowl zendesk com You can also email us at customer services theowl com please ensure you state your Network OWL MAC ID 2 Save Energy Limited operate a policy of continuous development and improvement therefore the content of this document is subject to change without notice Document Version 3 0 June 2014 ...

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