OWC Mercury Rack Pro mini-SAS
Chapter 5 - Appendix
5.1 FAQ
Q: How do I format my storage solution?
A: OWC has detailed instructions online for most popular operating systems, located
at:
http://eshop.macsales.com/tech_center/formatting.cfm
Q: What file system should I choose when formatting my drive?
A: This will depend on how you want to use the drive, but in general, we recommend:
• Mac OS X - HFS + (Mac OS Extended)
• Windows 2000/XP/Vista
• For cross-platform compatibility, FAT32 is compatible, but single file sizes are limited
to 4GB. Other options using 3rd party software exist but are not covered here.
Q: Why does my solution not show up on my computer when using Windows 2000 /
XP, or show up only a portion of my total capacity?
A: Since Windows 2000 and XP 32 bit use Master Boot Record, the operating system
limits you to a maximum of 2TB .
Q: How many drives can fail before I lose my data?
A: This depends on the RAID mode. For RAID 0 and SPAN, any drive failure will result in
the data being lost. For RAID 1, RAID 3, RAID 5, and RAID 10, the failure of two or more
hard drives at the same time will mean that data cannot be recovered.
Q: Will the hard drives spin down when my computer goes into to sleep or stand-by
mode?
A: Yes, they will spin down to save energy. It will take about 15 to 30 seconds to access
your data after being in sleep or stand-by mode depending on your controller card.
Q: Why does the LED indicator for some of the drives light up red?
A: If one of the drive LEDs lights up red, the drive is defective. You need to replace that
drive as soon as possible.
5.2 About Data Backup
To ensure that your files are protected and to prevent the loss of your data, we strongly
suggest that you keep two copies of your data: One copy on your OWC Mercury Rack
Pro and a second copy on either your internal hard drive or another storage medium,
such as an optical backup, or on a second external hard drive. Any data loss or corrup-
tion while using the OWC Mercury Rack Pro is the sole responsibility of the user, and
under no circumstances will Other World Computing be held liable for compensation
or the recovery of any lost data.
5 APPENDIX
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