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3.6 Contacting Technical Support

Changes:

The material in this document is for information purposes only and subject to change without notice. While 
reasonable efforts have been made in the preparation of this document to assure its accuracy, OWC, its parent, 
partners, affiliates, officers, employees, and agents assume no liability resulting from errors or omissions in this 
document, or from the use of the information contained herein. OWC reserves the right to make changes or 
revisions in the product design or the product manual without reservation and without obligation to notify any 
person of such revisions and changes.

FCC Statement:

Warning! Modifications not authorized by the manufacturer may void the user’s authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant 
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful 
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy 
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will not occur in a particular installation. If 
this equipment does cause harmful interference with radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the 
following measures:

 - Reorient or relocate the receiving antenna.
 - Increase the separation between the equipment and receiver.
 - Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

Warranty:

The OWC Drive Dock has a 2 Year OWC Limited Warranty.

Copyrights and Trademarks:

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any 
means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of OWC. 

© 2019 Other World Computing, Inc. All rights reserved. OWC and the OWC logo are trademarks of New Concepts Development Corporation, registered 
in the U.S. and/or other countries. OWC Drive Dock is a trademark of New Concepts Development Corporation. Apple, Mac, and OS X are trademarks 
of Apple Inc., registered in the United States and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft 
Corporation in the United States and/or other countries. Other marks may be the trademark or registered trademark property of their owners.

Phone:

 M–F, 8am–5pm Central Time

1.866.692.7100 (N. America)
+1.815.338.4751 (Int’l)

Email:

 Answered within 48 hours

www.owcdigital.com/support

Chat:

 M–F, 8am–8pm Central Time

www.owcdigital.com/support

OWCUGTCDRVDOCK-V2 — 12/27/2018

Содержание Drive Dock

Страница 1: ...2 5 3 5 HDDs SSDs Up to 10Gb s USB 3 1 Gen 2 Type C Windows Mac and Chrome Quick Start Guide ...

Страница 2: ...Supported Drives 1 2 Package Contents 1 1 3 About This Manual 1 1 4 Top View 3 1 5 Rear View 3 Device Setup 2 1 Quick Start 4 2 2 Usage Notes 4 Support Resources 3 1 Formatting 5 3 2 Unmounting Drives 5 3 3 Troubleshooting 5 3 4 About Data Backup 5 3 5 Frequently Asked Questions 5 3 6 Contacting Technical Support 5 CONTENTS ...

Страница 3: ...e Contents 1 3 About This Manual The images and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version The latest product details and warranty information can be found on the product web page OWC s Limited Warranty is not transferable and subject to limitations OWC Drive Dock AC power cable USB 3 1 Gen 1 cable Typ...

Страница 4: ...evice near sources of magnetic interference such as computer displays or speakers Magnetic interference can affect the operation and stability of hard drives Protect your device from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction Safety Precautions Use proper anti static precautions while installing your SATA drives...

Страница 5: ...Dock Introduction A Drive 1 power button B Drive 2 power button C Drive 1 power activity LED D Drive 2 power activity LED A B C D 1 4 Top View 1 AC power port 2 Power switch 3 USB 3 1 Gen 2 port 1 2 3 1 5 Rear View ...

Страница 6: ... the bay is powered on but no drive has been detected To power on a drive press and release the corresponding power button To power off a drive press and hold the power button for three seconds To safely remove your drive s and to ensure that no data is lost always eject or unmount the drive s from your operating system before powering off the drive s When you use the power switch on the back of t...

Страница 7: ...le is connected to the OWC Drive Dock and to a power source If the power cable is connected to a power strip make sure that the power strip is switched on Next verify that both ends of the data cable are properly plugged into the computer and the Drive Dock If you are still having trouble try connecting a different type of data cable and see if the Drive Dock works properly You can also connect th...

Страница 8: ...se harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the...

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