10
ovente.com
TROUBLESHOOTING
Problem
Solution
Indicator light is not turning
on
Ensure that the kettle is plugged in and positioned properly on the
base. Press
once to boil water or
for desired temperature.
Kettle is not heating
Ensure that the kettle is plugged in and positioned properly on the
base. Press
once to boil water or
for desired temperature.
Check if the indicator light is powered on.
If kettle is still not heating, please contact Customer Support at
1-855-926-2626.
There are brown/red/white
spots at the bottom of my
kettle
This is normal especially in areas with hard water.
Please refer to Page 8 for descaling instructions.