The Outdoor Greatroom Company • Crystal Fire • Rev1
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B. Limited One Year Warranty
The Outdoor Greatroom Company
Outdoor Products Limited One Year Warranty
The Outdoor Greatroom Company extends the following warranty for Outdoor Greatroom outdoor products
used in the United States of America or Canada. Dealers and employees of The Outdoor Greatroom Company
have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms
of this warranty. This warranty gives you specific legal rights. You may also have other rights that vary from
state to state.
The Outdoor Greatroom Company warrants that this Outdoor Greatroom Outdoor Product (the “Product”) will
be free from defects in material and workmanship for a period of one year from its date of purchase. This war
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ranty is subject to the conditions, exclusions and limitations described below.
This warranty applies only to the original owner of the Product and is non-transferable. The Outdoor Greatroom
Company obligation under this warranty does not extend to damages resulting from (1) assembly, operation or
maintenance of the Product not in accordance with the Installation/Assembly Instructions, Operating Instruc
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tions and the Listing Agency Identification Label furnished with the Product; (2) installation or use which does
not comply with local building codes and ordinances; (3) shipping, improper handling, improper operation,
abuse, misuse, accident or unworkmanlike repairs; (4) use of fuels other than those specified in the Operating
Instructions; (5) Installation or use of components not supplied with the Product or any other components not
expressly authorized and approved in writing by The Outdoor Greatroom Company; and/or (6) modification of
the Product not expressly authorized and approved in writing by The Outdoor Greatroom Company. Any of the
circumstances described in the previous sentence voids this warranty. This warranty is void if the Product or
any component has been removed, repaired, or replaced before The Outdoor Greatroom Company has been
afforded a reasonable opportunity to inspect the Product.
This warranty is limited to the replacement or repair of defective components or workmanship and The Outdoor
Greatroom Company may fully discharge its obligations under this warranty by repairing or replacing, at its
discretion, the defective components. The Outdoor Greatroom Company will provide replacement parts at no
charge and will pay reasonable and necessary labor and freight costs related to replacing or repairing defective
components under this warranty. The maximum amount recoverable under this warranty is limited to the pur
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chase price of the Product and, if The Outdoor Greatroom Company is unable to provide replacement or repair
in an expedient and cost-effective manner, The Outdoor Greatroom Company may discharge all obligations
under this warranty by refunding the purchase price of the Product.
EXCEPT TO THE EXTENT PROVIDED BY LAW, THE OUTDOOR GREATROOM COMPANY MAKES NO
EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSED HEREIN. THE DURATION OF ANY
IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY SPECIFIED ABOVE. IN NO
EVENT SHALL THE OUTDOOR GREATROOM COMPANY BE LIABLE FOR ANY INCIDENTAL OR CONSE
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QUENTIAL DAMAGES CAUSED BY DEFECTS IN THE PRODUCT. Some states do not allow limitations on
how long an implied warranty lasts, or do not allow exclusion or limitation of incidental or consequential dam
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ages, so these limitations may not apply to you.
To obtain service under this warranty, you must:
1. Send written notice of the claimed condition to: The Outdoor Greatroom Company, 12400 Portland Ave. So.,
Burnsville, MN, 55337.
2. Affirm that you are the original owner of the Product.
3. Provide The Outdoor Greatroom Company reasonable opportunity to investigate the claim, including rea
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sonable opportunity to inspect the Product prior to any repair or replacement work and before the Product or
any component of the Product has been removed.
4. Obtain The Outdoor Greatroom Company’s consent to any warranty work before the work is done.
© 2007 Fire Stone Home Products
