LIMITED OUTBACK S
TM
EXTENDED SERVICE
PLAN
The Outback S™ ESP only applies to the electronic
components of the product, including the console,
antenna, and related cables. The term “hardware”
below applies only to the non-software portions of the
electronic components. Coverage for the mechanical
portions of the Outback S™ is described in the one-
year warranty statement.
Hemisphere GPS, L.L.C. ("OUTBACK") manufactures
its hardware products from parts and components that
are in accordance with industry standard practices.
OUTBACK warrants that the hardware products it
manufactures will be free from defects in materials and
workmanship. The limited plan term is one-year stan-
dard, or three-years extended if purchased at the time
of the original order, beginning on the date of invoice
to the original purchaser.
Damage caused by shipping the product(s) to the origi-
nal purchaser is covered under this limited plan.
Otherwise, this limited plan does not cover damage
due to external causes, including accident, abuse, mis-
use, problems with electrical power, servicing not
27
authorized by OUTBACK, usage not in accordance
with product instructions, failure to perform required
preventive maintenance and problems caused by use of
parts and components not supplied by OUTBACK.
This limited plan does not cover any items that are in
one or more of the following categories: software
(except for OUTBACK authorized revision updates),
external devices (except as specifically noted), acces-
sories or parts added to an Outback S™ system after
the system is shipped from OUTBACK, accessories or
parts that are not installed in the OUTBACK factory.
OUTBACK will provide, on an exchange basis and
subject to the OUTBACK Exchange Policy in effect on
the date of the exchange, replacement parts (up to and
including a complete Outback S™ system) for the
Outback S™ product(s) covered under this limited plan
when parts require replacement. To request service,
you must call OUTBACK (U.S. 800-247-3808, Canada
866-888-4472) or go to outbackguidance.com for
information, within the plan period. If replacement is
required, OUTBACK will issue a Return Material
Authorization Number and will ship by UPS Next Day
Air & Saturday Delivery the replacement part(s) within
1 business day. You must ship by UPS Ground Service
collect, the original product(s) back to OUTBACK in
this packaging. In any instance in which OUTBACK
issues a Return Material Authorization Number, OUT-
BACK must receive the original part(s) prior to the
expiration of the plan period in order for the replace-
ment(s) to be covered by the limited plan. Failure to
return original part(s), for which replacement(s) have
been sent, within 30 days of initial shipment, will
result in the issuance of an invoice for the cost of the
sent part(s). Failure to pay the invoice, or return the
part(s), will result in cancellation of this limited plan.
OUTBACK owns all parts removed from repaired
products. OUTBACK uses new and reconditioned
parts made by various manufacturers in performing
warranty repairs and building replacement products. If
OUTBACK repairs or replaces a product, its plan term
is the remainder of the limited plan term.
OUTBACK MAKES NO EXPRESS WARRANTIES OR
CONDITIONS BEYOND THOSE STATED IN THIS LIM-
ITED WARRANTY STATEMENT. OUTBACK DIS-
CLAIMS ALL OTHER WARRANTIES AND CONDI-
TIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDI-
TIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES (OR JURIS-
DICTIONS) DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES OR CONDITIONS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
OUTBACK RESPONSIBILITY FOR MALFUNCTIONS
AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS
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LIMITED WARRANTY STATEMENT. THESE WAR-
RANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE (OR JURISDICTION TO JURIS-
DICTION).
OUTBACK DOES NOT ACCEPT LIABILITY BEYOND
THE REMEDIES SET FORTH IN THIS LIMITED WAR-
RANTY STATEMENT OR LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING WITH-
OUT LIMITATION ANY LIABILITY FOR PRODUCTS
NOT BEING AVAILABLE FOR USE OR FOR LOST
DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE PRECED-
ING EXCLUSION OR LIMITATION MAY NOT APPLY
TO YOU.
These provisions apply to the OUTBACK Limited
Outback S™ Extended Service Plan only.
OUTBACK reserves the right to make improvements
in design or changes in specifications at any time,
without incurring any obligation to owners of units
previously sold.
No one is authorized to alter, modify or enlarge this
warranty nor the exclusions, limitations and reserva-
tions.
