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Trouble Shooting

Do not expose the device to water or attempt to disassemble the device
Headphones will not 

turn on

Ensure headphones are fully charged before turning it on.

My mobile device is unable to find the Bluetooth headphones

Check that the headphones is in pairing mode (blue/red indicator lights flashing).

Remove“15LY28” from Bluetooth settings list and setup again.

If still no search result, please restart the headset and phone, and try again.

After successfully pairing, headphones disconnect

Check the battery level and recharge if low.

Ensure headphones are within 10m of mobile device and free of destructions.

The connection may be affected by obstructions such as walls or other electronic devices. Try moving 

closer to the device you are connected to.

When answering a call, I cannot hear anything

Ensure the mobile device is connected to headphones and not on speakerphone mode.

Increase the volume on your mobile device.

There is no sound when listening to music

Increase the volume on your mobile device.

Reconnect the headphones to your mobile device.

Check if the app has paused or stopped playback.

Headphones will not charge

Check whether the charging cable is functional.

Ensure the micro-USB charging cable is fully seated in the headphones and wall charger ports.

Ensure the charging cable and wall charger are functional.

Officework address: Officeworks Ltd. 1 South Drive, 236-262 East Boundary Road, 

                                             East Bentleigh, VIC 3165

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Содержание QDKIDSBEGN

Страница 1: ...RUCTION MANUAL The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Officeworks Ltd is under license KIDS WIRELESS HEADPHONES QDKIDSBEGN QDKIDSPKPE ...

Страница 2: ...ator Micro USB charging port Line in audio cable MIC 1 Bluetooth kids Headphones 2 Instruction manual 3 USB charging cable 4 Audio cable Pack Contents Note When an audio cable is plugged in the Bluetooth wireless function will disconnect 2 8 ...

Страница 3: ...Press and hold 3 sec with tone Power On Power Off Press and hold 3 sec with tone 3 8 ...

Страница 4: ...o indicate the headphone is connected 15LY28 Bluetooth Bluetooth ON Devices Now discoverable Paired LED will flash red and blue when ready to connect In your device s Bluetooth settings activate bluetooth and select 15LY28 enter the PIN 0000 if needed Bluetooth Pairing 4 8 ...

Страница 5: ...Calling Mode 1 Press 1 Press Press and hold for 2 sec 10m Answer Hung up Decline 5 8 ...

Страница 6: ...Charging Plug micro USB cable into computer s USB port Plug micro USB cable into USB wall charger 6 8 ...

Страница 7: ...ut from speaker Charging red light on Full charge light off Before using the headphone for the first time charge it for at least two hours 1 Charging voltage 2 Bluetooth working range 3 Working time Charging time 4 Standby time Micro USB 5V 10 metres About 12 hours 3 hours Up to 70 hours Product Specifications 7 8 ...

Страница 8: ... The connection may be affected by obstructions such as walls or other electronic devices Try moving closer to the device you are connected to When answering a call I cannot hear anything Ensure the mobile device is connected to headphones and not on speakerphone mode Increase the volume on your mobile device There is no sound when listening to music Increase the volume on your mobile device Recon...

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