36
37
If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
Common problems and their solutions
Symptom
Possible causes
Solutions
no sound
Worn-out battery
Change battery
pg. 7
Clogged sound outlet
Clean sound outlet or change NoWax
pg. 24 & 26
Intermittent
or reduced sound
Clogged sound outlet
Clean sound outlet or change NoWax
pg. 24 & 26
Moisture
Wipe battery and instrument with dry cloth
pg. 27
Worn-out battery
Change battery
pg. 7
Squealing
noise
Hearing instrument inserted improperly
Reinsert hearing instrument
pg. 10
Ear wax accumulated in ear canal
Have ear canal examed by your doctor
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