English-8
WARNING: Do not attempt to pick up the handset while the clean indicator light is
flashing as hot water and steam may be ejected. Only remove from the cleaning tray
once the clean indicator light has stopped flashing and you have switched off the power.
Always use the cleaning tray provided and do not leave unattended during the clean
cycle.
For further troubleshooting and FAQs visit www.oster.com.
TROUBLESHOOTING
Issue
Root Cause
Possible solution
The iron does not produce steam. Water tank level is too low. Your
steam generator will beep twice,
and the power indicator light will
flash to let you know that the
water tank needs filling.
Fill water tank.
Water tank is not fully inserted to
the base station. Check if power
light is flashing.
Remove and re-insert the water
tank until an audible click is heard.
If it is on first use the unit may
have not been primed.
Operate the steam boost a few
times by double-clicking the steam
trigger in quick succession.
The unit is still heating up. The
steam will only operate when the
temperature indicator light is solid.
Check if light is flashing.
Wait until the temperature
indicator light stops flashing and
turns to solid.
Brown particles are emitted from
the soleplate
The handset needs to be de-
scaled.
Operate the self-clean process.
Follow instructions provided in
“Self-cleaning” section.
No display lights are showing.
Steam generator has not used
steam function for 5 minutes and
entered “Auto Off” mode.
Pull the steam trigger. Unit should
come out of “Auto Off” mode.
You may need to wait a short
time for unit to heat up before it
can produce steam. When the
temperature indicator light turns
solid the unit is ready for use.
AFTER SALES SERVICE AND SPARE
PARTS
In the event that the appliance does not work, but is under warranty, take the unit to the
nearest authorized Oster
®
Service Center for inspection or repair
Please note that a valid form of proof of purchase will be required.
