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oska.uk.com | 0845 381 0600
TROUBLESHOOTING
Fault occurring
Ensure that
Possible Solution
If your product is
still not working
The pump appears
not to be on
running.
The mains supply
is plugged in. The
switch is in the on
position. The fuse in
the plug is not blown.
Connect the
appliance to the
nearest mains socket
and ensure that the
power indicator light
is on.
Contact OSKA
Service.
The pump appears
to be on running
but is not reaching
the desired
pressure setting.
The hoses are
connected correctly.
Disconnect the hoses
and re-connect
them in to the outlet
connectors on the
side of the pump.
Contact OSKA
Service.
The pump is
running but is
not inflating the
cushion.
The hoses are
connected correctly.
Disconnect the hoses
and re-connect
them in to the outlet
connectors on the
side of the pump.
Contact OSKA
Service.
There are no leaks in
the cushion.
Contact OSKA
Service.
Contact OSKA
Service.
There are no kinks in
the tubing down side
of the cushion.
Carefully untwist any
kinks.
Contact OSKA
Service.
Check that the
pressure has been set
in the correct range
for the patient’s
weight.
Adjust the pressure
setting accordingly.
Contact OSKA
Service.
The system does
not appear to be
alternating.
There are no kinks in
the tubing down side
of the cushion.
Carefully untwist any
kinks.
Contact OSKA
Service.
The operation
pump is noisy.
The pump is not
resting against a solid
surface.
Re-position the pump
to a suitable surface.
Contact OSKA
Service.
