AGENTS ARE NOT RESPONSIBLE FOR ANY DAMAGE TO OR LOSS OF
PROGRAMS, DATA, OR OTHER INFORMATION CONTAINED ON THE
MEDIA OR ANY PART OF THE PRODUCT SERVICED.
Your product will be returned to you configured as originally purchased, subject to
applicable updates. You will be responsible for reinstalling all other software
programs, data, and passwords. Recovery and reinstallation of software programs and
user data are not covered under this Limited Warranty.
Return Policy
If you are not satisfied with your product, please call (800) 223-1839 for a Return
Material Authorization (RMA) request within 30 calendar days of the receipt of the
product. The product must be returned to APH within 15 calendar days of the issuance
of the RMA. All products must be in satisfactory condition packed in the original,
unmarked packaging including any accessories, manuals, documentation, and
registration that shipped with the product. Less than satisfactory condition includes
but is not limited to scratched product, damaged packaging, and missing accessories
(power adaptors, CDs, manuals, etc.). Items received in non-resalable condition will
not be accepted and will be returned. APH may refuse a product return if the Return
Authorization Number is not written on the outside of the shipping container.
Shipping and Handling
Shipping and handling charges apply to destinations in the continental United States,
Alaska, and Canada. All shipments are sent by surface carrier, unless otherwise stated.
Please call APH customer service at (800) 223-1839 for shipment by more expedient
means. Extra charges will apply. APH does not accept CODs. Please note:
All prices, charges, and specifications are subject to change without notice. All prices
are in U.S. dollars, F.O.B. Louisville, Kentucky. All brand names are trademarks of
APH. APH accepts VISA, MasterCard, American Express, and Discover Charge
Cards. Sales tax is additional, where required by law.
In case of trouble operating your device, please contact the manufacturer.
American Printing House for the Blind, Inc.
1839 Frankfort Ave.
PO Box 6085
Louisville, KY 40206
Phone: 800-223-1839
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