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Limited Warranty
Orien USA, LLC, warrants this product to be free from defects in materials and workmanship for a period
of one year from the date of the original purchase. Orien also warrants the compressor for 5 years with a
Parts-only warranty from the date of purchase. Any parts that are determined to be defective will be
replaced or repaired, at its sole discretion, by Orien USA, LLC, at no charge as long as it has been
determined that the unit was operated in accordance with the instructions attached or furnished with the
product. If the unit proves to be defective, your first course of action should be to follow the retailer’s
return policy.
This warranty covers units only in the continental United States and does not cover the following:
• Damage from improper voltage or installation
• Damage in shipping
• Defects other than manufacturing defects
• Any installation expenses that may be incurred
• Labor or repairs after the initial 12-month period
• Damage from abuse, misuse, accident, alteration or lack of proper care or maintenance
• Damage resulting from poor or inadequate water filtration
• Improper or incorrectly performed maintenance or repairs
• Use of parts not recommended by Orien USA, LLC
• Damage due to acts of God.
This limited warranty is given in lieu of all other warranties expressed or implied. This warranty does not
cover incidental or consequential damages. Some States do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty provides you with specific legal rights and you may have other rights which vary from
State to State. Consult the written materials accompanying your product for the safe and proper operation.
This warranty may not be assigned.
For warranty service, contact:
Orien USA, LLC
921 General Hill Drive
Virginia Beach, VA23454
E-mail:
If you have a service issue or wish to talk to a technical representative please call:
1-877-316-1725
When service is required, have on hand the Model and Serial numbers found on the rating label on the
back of the unit, as well as proof of purchase such as a sales or gift receipt.
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