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Clean the hard brush roller (15) in the same way.
8. Troubleshooting
To reduce the risk of shock and unintended operation, turn off power and remove battery
pack before servicing.
Problem
Possible cause
Possible solution
Vacuum not pick up debris
1. Dustbin is full
2. Filters clogged or dirty
3. Filters are out of service
1. Empty the dustbin
2.
Clean the filters
3.
Change the worn filters
Brush roller not spin
Brush roller clogged by hair,
fibers, etc.
Clean the brush roller
Poor suction
1. Dustbin not seated
completely
2. Filters clogged or dirty
3. Dustbin not installed
correctly
4. Low battery
5. Nozzle or dirt passage
clogged
1. Reinstall the dustbin.
Make sure lid is closed
completely
2.
Clean the filters
3. Reinstall the dustbin
4. Fully charge the battery
5. Disconnect nozzle to
remove debris
Vacuum suddenly turns off on
its own
1. Dustbin is full
2. Filters clogged or dirty
3. Vacuum overheat
1. Empty the dustbin
2.
Clean the filters
3. Let vacuum cool down and
retry
Vacuum won’t turn ON or
charge
1. Low battery
2. Vacuum overheat
1. Fully charge the battery
2. Let vacuum cool down and
retry
Short running time
1. Low power
2. Filters clogged or dirty
1. Fully charge the battery
2.
Clean the filters
In any other case or if the solution explained above did not solve the problem, please
contact us at
.
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