Symptom
Check
Remedy
Scale
shows
when
weighing
The scale
is over-
loaded
The
maximum
weight
is 150kg
(330 lb /
23st - 8lb).
Remove the
weight from
the scale.
The
measure-
ment is
inaccurate
The scale
is uneven
or on
carpet
Use the
supplied
carpet feet
or place the
scale on a
flat, even,
and hard
surface.
Socks or
shoes are
worn
Remove
your socks,
shoes, and
other heavy
accessories
before using
the scale.
The
entered
gender,
birth date,
or height
is wrong
Re-enter
your user
settings with
the correct
values.
Measure-
ments
vary after
a short
period
Fluctuations
in body fat
during the
day are
normal.
Weight
does not
display
Retry
measuring
Wait
until the
Reception
icon
appears
Symptom
Check
Remedy
shown
on the
display
The
weight
on the
scale is
unevenly
distributed
or
unstable
Make sure
to remain
still and
place the
scale on a
flat surface.
Use the
carpet feet if
the ground
is carpeted
or uneven.
shown
on the
display
You have
stepped
on the
scale too
early
For guest
user, wait
until the
LCD is
blank. For
user with
saved
settings,
wait until
the display
shows the
weight as
"0.0" before
stepping on.
shown
on the
display
The Scale
is not
properly
calibrated
Lift the
Scale up,
then place it
back on the
floor to allow
for self-
calibration.
