TROUBLESHOOTING & PARTS
Service problems that appear to be major can often be solved easily. You can be your own troubleshooter by reviewing this guide.
All other servicing should be done by an Oreck authorized service center.
Problem
Check
What To Do
Vacuum will not run.
Unique to RS & RF
• Not plugged in properly.
• No electricity in wall outlet.
• The Brushroll is blocked.
• Batteries are dead.
• Electronics not communicating
properly.
• Be sure power cord is firmly plugged into wall outlet.
• Check electrical source (fuse or circuit breaker).
• Clear blockage. Unit will reset. (See page 6.)
• Replace batteries. (See page 5.)
• Verify battery is in place. (See “Removing the Battery.”) Plug unit
into power outlet. Press and hold the ON/OFF button for 15
seconds or until the headlights start to flash. Flashing headlight
indicates unit is now communicating properly and is ready to use.
Vacuum does not
pick up.
• Did the vacuum shutdown on very
dense material or large obstruction,
and did the lights flash?
• Disposable Inner Bag is full.
• Nozzle or intake pivot clogged.
• Brush is worn.
• Bag tube clogged.
• Bag pores are clogged with fine dust.
• Impeller fan is broken.
• Brushroll is not even at both ends.
• See steps on clearing an obstruction on page 6. Turn the unit off
and wait 5 seconds and vacuum will reset. You can also unplug
unit and vacuum will reset.
• Replace Disposable Inner Bag. (See page 4.)
• Clear blockage. (See page 6.)
• Contact Oreck Authorized Service Center.
• Clear blockage. (See page 6.)
• Change Disposable Inner Bag. (See page 4.)
• Contact Oreck Authorized Service Center.
• Contact Oreck Authorized Service Center.
Vacuum still does not
operate properly.
• Check all the above points.
• Contact Oreck Authorized Service Center.
Unit stops and front
lights flash.
• Jammed brushroll
• Clear blockage. (See page 6 for instructions.)
All accessories and replacement parts are sold separately. To order, call our customer service hotline or visit our
website. Please have your model number from the data label on the bottom of the unit.
Customer Service Hotline | USA: 1-800-989-3535 | Canada: 1-888-676-7325 | Website: www.oreck.com
Replacement Parts
Item
HEPA Odor Fighting Inner Bag, 3 Pack LWPK3OH
(For Magnesium Upright Vacuum Cleaner)
HEPA Odor Fighting Inner Bag, 6 Pack LWPK6OH
(For Magnesium Upright Vacuum Cleaner)
Part Number
Introducing the Lightest,
Full-Powered Vacuum
7
ANZ DISTRIBUTOR:
Techtronic Industries Australia Pty Ltd
31 Gilby Road
Mt Waverley VIC 3149
Australia
Australia: 1300 361 505
New Zealand: 0800 800 900
Should components need to be replaced which have not been described, please contact one of our authorised
Oreck warranty or service agents. For a list of authorised Oreck warranty service agents, please call us on:
Australia: 1300 361 505 / New Zealand: 0800 800 900
CONTACT DETAILS
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