Righteous 3D II User's Manual
Section 3: Technical Information
22
Support and Information Services
Orchid offers a variety of support and information services
to help you get the most from your product. The following
services are available:
▲
Technical Support
▲
Electronic Bulletin Board Service (BBS)
▲
Return Materials Authorization (RMA)
▲
Fax-On-Demand
▲
World Wide Web
▲
Customer Service
Refer to Table A-1 for details on these services.
Technical Support
If you need technical assistance, our Technical Support
Engineers will be glad to help you. You can contact us via
telephone, fax or BBS. Before calling Technical Support
please have the following information ready:
❏
The model name and serial number of your Orchid
product.
❏
Your computer information such as CPU type, operat-
ing system, amount of installed memory and other
peripherals installed in your computer.
❏
The version number of the Orchid product driver.
❏
Try to call from the location of your computer.
NOTE: For Return Material Authorization purposes, please
keep a copy of your product receipt.
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