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Sound is distorted
•
Turn down the output of the device playing into the soundbar
•
Turn up the master volume on the soundbar if necessary.
•
Check that all audio connections are well seated / plugged in fully.
Sound is noisy / ‘hissy’
•
Turn down the volume of the soundbar unit
•
Turn up the output volume of music source to compensate.
•
Use the digital optical (TOSLINK) inputs if possible to reduce noise.
Sound stops when I plug in my iPod
•
The source is automatically changed to iPod when an iPod or iPhone is
connected to the dock. Press ‘source’ or briefly press the volume control on the
rear panel to cycle the source back to what you had before.
Digital optical issues: ‘Clicking’ or no sound
•
Connect the TV optical output to the soundbar optical input preferentially.
•
Ensure both ends of the optical cable have had the protective plastic tip
removed.
•
Ensure both ends of the cable have been inserted fully; a distinct ‘click’ will be
felt when the cable is properly seated.
•
Check the output format of the optical signal from the playing device. Choose
‘normal’ or ‘PCM’ format. Refer to the TV manufacturer’s handbook for more
information. You can also contact Orbitsound for advice, see contact helpline in
this handbook and on the packaging.
