TROUBLESHOOTING
Problem:
No heating/cooling system activation
Solution:
1. Verify Mode Switch is in proper Heat or Cool Mode.
2. Replace batteries if necessary. (see Replacing the Batteries section).
3. Check “Set” temperature. Set temperature should read above room
temperature in Heat Mode and below room temperature in Cool Mode.
4. Verify Heating/Cooling power switch isn’t off.
5. Verify that the circuit breaker isn’t tripped.
6. Verify that the furnace door is closed securely.
7. Check for loose or crossed wiring in the thermostat wiring terminal.
8. Verify that copper wires are not exposed and touching other wires.
Problem:
No Fan runs continuously
Solution:
1. Let the thermostat sit (do not touch) for 30 minutes to allow
the temperature to stabilize.
2. Verify that the G wire in thermostat wiring terminal
is connected properly.
3. Verify Heating/Cooling power switch isn’t off.
4. Verify that the circuit breaker isn’t tripped.
5. Verify that the furnace door is closed securely.
6. Check for loose or crossed wiring in the thermostat wiring terminal.
7. Verify that copper wires are not exposed and touching other wires.
Problem:
Incorrect room temperature
Solution:
1. Let the thermostat sit (do not touch) for 30 minutes to
allow the temperature to stabilize.
THERMOSTAT CARE
To prevent damage to the clear thermostat lens, clean with mild soap and
water only, and use a soft cotton cloth. DO NOT use paper towels or other
abrasive cloths. DO NOT spray any liquid directly onto the thermostat.
THERMOSTATFIGMINIMUMOFFTIMEMU
Off
RESET
Arrow down
Arrow up
THERMOSTATFIGMINIMUMOFFTIMEMU
Off
RESET
Arrow down
Arrow up
THERMOSTATFIGMINIMUMOFFTIMEMU
Off
RESET
Arrow down
Arrow up
Off
Down Arrow
Step 3
Step 4
Step 5
Step 6
Step 1
Step 2
or
or
• Slide the Mode Switch to the Off position (Step 1). While holding the
Reset Button (on the back of the thermostat body), press the Down
Arrow Button until the Offset Indicator appears. Release the Reset
Button (Step 2). (Do not hold the Reset Button for more than five
seconds.) Press the Reset Button again (Step 3). (The Offset setting
will not be lost.) Use the Up or Down Arrow Buttons to select the heat
system being used (Step 4). If using a Heat Pump, select "HP." If using
a furnace, select "F." Once the heating system type has been selected,
press the Reset Button again to select desired cycle period (Step 5).
If heat pump ("HP") has been selected, use the Up and Down Arrow
Buttons to toggle between 60, 20, and 12. If furnace ("F") has been
selected, use the Up and Down Arrow Buttons to toggle between 60,
20, 12, and 6 (Step 6). The thermostat will accept the setting by pressing
the Reset Button, by sliding the Mode Switch to Heat or Cool, or after
10 seconds of no activity.
2. Check placement of the thermostat. Make sure it’s not
in an unusually drafty or heated area.
3. Verify that the wall hole for wires is insulated properly.
4. Check Temperature Offset (see “Temperature Offset” section).
Problem:
Not reaching set temperature
Solution:
1. Verify that the Mode Switch is in proper Heat or Cool Mode.
2. Verify that Heating/Cooling systems are working properly. (See No
Heating/Cooling System Activation in Troubleshooting section above.)
3. Check for loose or crossed wiring in the thermostat wiring terminal.
4. Check Temperature Offset (see “Temperature Offset” section).
5. Check placement of thermostat; make sure it’s not in an unusually
drafty or heated area.
6. Verify that the wall hole for wires is insulated properly.
Problem:
Wrong temperature scale displayed
Solution:
See “Fahrenheit or Celsius Adjustment” section.
Problem:
Display is blank/Low Battery Indicator on
Solution:
1. Replace batteries (see “Replacing the Batteries” section).
2. Check for loose or crossed wiring in thermostat wiring terminal.
Problem:
Heat/cool system doesn’t respond immediately
Solution:
1. To protect your compressor, the thermostat default is to wait five
minutes before responding. For more information, see “Minimum Off
Time” section.
2. If the problem persists after waiting five minutes, check batteries.
Replace if necessary (see “Replacing the Batteries” section).
Problem:
Set Temperature is 10°F above (in Cooling Mode) or 10°F below
(in Heating Mode) desired temperature
Solution:
Replace batteries. (see “Replacing the Batteries” section).
Problem:
System turns on too frequently
Solution:
The Orbit™ Clear Comfort™ thermostat uses smart logic to turn
once every cycle period to maximize comfort and temperature stability.
To adjust the cycle period, see the “Minimum Cycle Period Adjustment”
section under “Additional Thermostat Settings.”
