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Workstation 5A Setup Guide - Fourth Edition

vii

Preface

In this preface, you’ll find information about this manual. Refer to the
preface if you have questions about the organization, conventions, or
contents of this manual.

I

n this section

Why Read This Manual?........................................................................viii

How This Manual Is Organized ...............................................................ix

Notation Conventions................................................................................x

NOTE

For information about running Oracle Linux for MICROS on

the Workstation 5A, refer

Appendix D, Oracle Linux for

MICROS General Information.

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Содержание MICROS Workstation 5A

Страница 1: ...Oracle MICROS Workstation 5A Setup Guide Release 1 0 F22801 01 January 2020...

Страница 2: ...icable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed...

Страница 3: ...erial Trademarks MICROS is a registered trademark of MICROS Systems Inc Intel Intel Atom Intel SpeedStep and the Intel logo are registered trademarks Intel Corporation in the U S and other countries M...

Страница 4: ...1 4 Compact Flash CF Riser Card 1 4 DMA Direct Memory Access CF Cards 1 4 Recovery Button 1 4 Workstation 5A Options 1 5 Hard Disk 1 5 Mini PCI Options 1 6 WiFi 1 6 Powered USB 1 7 Finger Print Reade...

Страница 5: ...ary BIOS Q1010m 2 4 System Summary BIOS Q2010g 2 4 System Summary BIOS Q2011d 2 5 BIOS Q2010g features 2 5 BIOS Q2011d features 2 5 BIOS Versions Q2010g Q2011d known issues 2 5 Tips for Using the Syst...

Страница 6: ...s 2 20 Personality Module All BIOS Versions 2 20 WINCE Image Update All BIOS Versions 2 21 USB Port1 USB Port4 and USB Port6 All BIOS Versions 2 21 WINCE Factory Restore All BIOS Versions 2 21 USB WIN...

Страница 7: ...thernet 3 18 HD Audio 3 19 GPIO 3 19 LPC 3 19 SMBus 3 19 LCD Touchscreen Assembly Resistive Touchscreen 3 21 CCFL Backlight Inverter Board 3 22 LCD Touchscreen Assembly Optional Capacitive Touchscreen...

Страница 8: ...5 4 5 Rear Display 4 5 VGA 4 5 ANT 4 5 5V 12V 24V Select USB6 4 6 VGA 4 6 OPT 4 6 COM1 4 6 COM2 4 6 USB1 USB4 4 6 10 100 1000 Ethernet 4 6 CF Express Card 4 7 DMA Enabled CF Card 4 7 CF Card Cover Slo...

Страница 9: ...reen 4 26 BIOS Q1000g Password not Required 4 26 BIOS Q1010m Login and Password Required 4 27 BIOS Q2010g and Q2011d Password Required 4 27 POSReady Recovery CF Recovery Button at Splash Screen 4 28 B...

Страница 10: ...ble Stand w Prot g Customer Display A 6 Workstation 5A on Adjustable Stand and Prot g on 6 Pole A 7 LCD Pole Display A 8 Prot g Customer Display on 6 Pole A 9 Cash Drawers A 10 Appendix B Connector an...

Страница 11: ...x Table of Contents...

Страница 12: ...ace if you have questions about the organization conventions or contents of this manual In this section Why Read This Manual viii How This Manual Is Organized ix Notation Conventions x NOTE For inform...

Страница 13: ...Edition Preface Why Read This Manual Why Read This Manual Purpose This guide is intended for those who will be setting up installing and operating the MICROS Workstation 5A hardware It is not specifi...

Страница 14: ...en Workstation 5 and Workstation 5A are noted where possible Chapter 4 presents the operational aspects of the unit This ranges from a discussion of each IO Panel connector to using the power button a...

Страница 15: ...ING This symbol indicates that specific handling instructions or procedures are required to prevent damage to the hardware or loss of data SHOCK HAZARD This symbol calls attention to a potential hazar...

Страница 16: ...age architecture and power management support Complete specifications are provided at the end of this chapter In addition the differences and similarities of the Workstation 5 and Workstation 5A featu...

Страница 17: ...the system board chassis and power supply are new The WS5A System Board is based on the Intel Atom N450 a mobile platform that improves both processor and graphics performance while at the same time m...

Страница 18: ...the unit starts up and performs the Power On Self Test POST After the operating system starts and loads the API the Operator LED turns solid White Operator Power Button The power button is recessed an...

Страница 19: ...nstalled in the these workstations it may fail POST and not start On the other hand if a CF Card without DMA support is installed in the Workstation 5A the unit will likely function but the performanc...

Страница 20: ...Mini PCI connector Abocom Mini PCI Wireless Card The Abocom WiFi card used on the original Workstation 5 can also be used the Workstation 5A The kit has been modified by adding a new adhesive backed a...

Страница 21: ...rt 6 from system board header J14 to the IO Panel connector shown on the left of the illustration Separate dongles one for each voltage attach to the IO Panel connector and terminate in the appropriat...

Страница 22: ...ter System Board Intelligent MICROS peripherals such as the Prot g Customer Display System are equipped with a custom interface cable that attaches directly to the USB6 IO Panel connector bypassing th...

Страница 23: ...low profile WS5A into an adjustable display design The stand has a weighted base for stable operation generous cable area printer power supply compartment and locking hinges to allow the workstation t...

Страница 24: ...and base plate and the compartment for housing an optional Printer Power Supply AC power is connected to a receptacle in the throat of the stand using a low profile angled connector An internal Y cabl...

Страница 25: ...n controller board The LCD Customer Display is capable of emulating the 2x20 VFD Customer Display Part numbers and pricing can be found in the Workstation 5A PMA Integrated LCD Customer Display Figure...

Страница 26: ...the workstation A 2x20 VFD Pole Display is also available Figure 1 8 Pole Mount LCD Customer Display Adjustable Stand Pole Display This version of the LCD Customer Display is mounted to the Adjustabl...

Страница 27: ...display featuring an ARM Processor LCD Controller Flash Memory RAM and MicroSD Card Facing the customer is a 7 800x400 wide format TFT LCD 4 wire resistive touchscreen stereo speakers and room for exp...

Страница 28: ...ase is pre boot operating environment that runs Portable Execution Firmware Applications The Firmbase environment runs inside the protective envelope of the System Management Mode SMM The ability to e...

Страница 29: ...t Application Loader for WIN32 CAL 32 an intelligent agent designed to remotely manage software installed on the workstation Utilities Utilities included with the Workstation 5A platform include the C...

Страница 30: ...ot partition and DOC partitions respectively See Chapter 3 for a more detailed explanation After the files have been restored the Wipe CF Utility is used to format the CF Card and restart the workstat...

Страница 31: ...soft off state where the power supply remains active but delivering minimal power to several key circuits in order to detect a power button press or Wake On Lan event It is not safe to disassemble the...

Страница 32: ...han 1 seconds ON NOPOWER Operator The operator presses the power button for more than 4 seconds ON NOPOWER Server Application A server application sends a Wake On LAN command ON ON Operator The operat...

Страница 33: ...rm features and century roll over includes 242 bytes of battery backed CMOS RAM Memory 2 SO DIMM Sockets Max 2 GB DDR2 667 Mag Stripe Reader 3 Track ABA compatible operates in MAGTEK and Special modes...

Страница 34: ...Workstation 5A Setup Guide Fourth Edition 1 19 What is the WS5A General Specifications Case Material PC ABS Plastic Physical Dimensions See Appendix A Specification Parameters...

Страница 35: ...provals Approvals The WS5A meets the following safety and environmental certifications Directive Specification Year Safety EN 60950 1 2006 A11 2006 IEC 60950 1 2005 2005 EMC EN 55022 2006 A1 2007 EN 5...

Страница 36: ...n 5A System Configuration Utility highlights user settings and discusses BIOS Updates and the Windows CE Factory Restore Feature In this chapter The BIOS System Configuration Utility 2 2 Main 2 7 Boot...

Страница 37: ...ng the BIOS System Configuration Utility 1 Connect a USB Keyboard to one of the USB ports located on the IO panel 2 Power up or restart the workstation 3 When the BIOS Splash screen shown below appear...

Страница 38: ...Summary screen displaying the MICROS BIOS Version and build date as shown in the following pages System Summary BIOS Q1000g The BIOS Version Q1000g System Summary screen is shown below Figure 2 2 BIO...

Страница 39: ...System Summary BIOS Q2010g The BIOS Version Q2010g System Summary screen in shown below Figure 2 4 BIOS Q2010g System Configuration Utility Main Screen System Summary BIOS Q2011d The BIOS Version Q201...

Страница 40: ...WIN32 Factory Default Settings and Reload SATA WIN32 Factory Default Settings Adds new fields to the ODM Tab WINCE Factory Restore USB WIN32 Factory Restore SATA WIN32 Factory Restore and Enable Passw...

Страница 41: ...vigate to the menus containing specific configuration fields and change those fields as required For example the ODM tab contains all Workstation 5A related configuration fields To navigate use the he...

Страница 42: ...ation of computations performed on a PC processor For each physical core the operating system addresses two virtual or logical processors and shares the workload between them when possible This allows...

Страница 43: ...al SATA disk drive Figure 2 6 BIOS System Configuration Utility Exit Tab Save Restore and Exit Setup From the Exit tab you can choose the boot configuration or save minor changes Save Settings and Res...

Страница 44: ...e Boot Device Prioritization fields to boot from a USB Hard Drive containing Windows Embedded CE 6 0 R3 Press Enter and Y to proceed Reload USB WIN32 Factory Default Settings Q2010g Q2011d This select...

Страница 45: ...S This section contains the device boot order for the supported operating systems The BBS is populated based on the Factory Default settings selected from the Exit tab Each default is listed below Not...

Страница 46: ...WIN32 OS such as POSReady 2009 from the optional SATA Solid State Drive 0 SATA drive 0 INTEL SSDSA2M040G2GC SATA Drive Brand Model 1 IDE 0 Pri Master CF Card Optional not installed 2 PXE Boot 3 None...

Страница 47: ...he POST screen can be used to configure many aspects of the BIOS Power On Self Test including how the system memory is tested during start up Normally memory testing is held to a minimum in order to d...

Страница 48: ...dows 98 and Windows NT It also allows the IRQ and DMA Direct Memory Access resources to be individually reserved for Plug and Play The Advanced Configuration and Power Interface ACPI replaces PnP in r...

Страница 49: ...ity SIO Tab The table below describes the WS5A COM Port assignments and identifies the IO Panel Connector The resources apply to all System Board Revisions and BIOS Versions PORT I O Addr IRQ SIO Port...

Страница 50: ...e Fourth Edition 2 15 Workstation 5A BIOS Features Features The BIOS Features tab enables or disables features such as ACPI APM PnP MP quick boot options and Intel VT Figure 2 11 BIOS System Configura...

Страница 51: ...se Technology component of the BIOS The menu consists of several parts with the most basic user oriented options located at the top and the more technical parameters located in the lower sections Figu...

Страница 52: ...ion Utility Misc Tab Cache Control We recommend that you do not change this setting Keyboard Control Several keyboard configuration settings can be found in this section Keyboard Numlock LED Enables t...

Страница 53: ...eo tab allows some video configuration of the workstation including selecting the default boot display device Figure 2 14 BIOS System Configuration Utility Video Tab Display Device Configuration The D...

Страница 54: ...ernal USB port control Cash Drawer voltage selection and recovery options The ODM Tab for BIOS Version Q1000g is shown in Figure 2 15 below Figure 2 15 BIOS ODM Menu Version Q1000g and Q1010m BIOS Ver...

Страница 55: ...Settings and Restart Selecting Alternate removes power from the USB Hard Drive header J8 to allow the workstation to boot from a USB Thumb Drive connected to the IO panel for purposes of performing a...

Страница 56: ...WINCE Factory Restore in situations when a USB keyboard is attached To start WINCE Factory Restore set this field to Enabled then return to the Exit Menu and select Save Settings and Restart Chapter...

Страница 57: ...to Disabled Save Settings and Restart MICROS recommends the password requirement remain enabled to prevent accidental or malicious use of WINCE Factory Restore or the CF Recovery Card Compact Flash Q...

Страница 58: ...eld defines how the workstation recovers from a power failure The default selection of Last State causes the workstation to return to the previous power state before AC power failed For example if the...

Страница 59: ...on 5A Setup Guide Fourth Edition Workstation 5A BIOS AdvancedCPU AdvancedCPU This read only screen displays the CPU Model Stepping and Microcode Version Figure 2 19 BIOS System Configuration Utility A...

Страница 60: ...e performs a file size check then generates a checksum against the binary file The generated checksum is compared to the value stored in the QCHKSUM LOG file If the checksum match the BIOS update proc...

Страница 61: ...e to update the BIOS on WIN32 configurations of the Workstation 5A The QUNTICO LOG and QCHKSUM LOG files used by the Platform Update Utility are not required If a BIOS upgrade is required it is posted...

Страница 62: ...le called NK BIN Partition 2 is also hidden and contains the factory restore files This includes a duplicate set of platform files configuration files and folders utilities and the NK BIN file Partiti...

Страница 63: ...2 28 Workstation 5A Setup Guide Fourth Edition Workstation 5A BIOS Win CE Factory Restore...

Страница 64: ...e workstation provides a description of the system board and peripheral boards shows how to install available options In this chapter Disassembling the Workstation 5A 3 2 System Board Components 3 7 S...

Страница 65: ...ot to rest the unit in the casing o The cover is held in place by a pair of captive screws assessable from the underside of the unit as shown in Figure 3 1 3 Loosen the captive screws as shown in the...

Страница 66: ...op of Figure 3 2 5 Lift up the front of the LCD Touchscreen assembly and place it to the right of the base If you encounter resistance check for a cable snagged under the Mini PCI connector Figure 3 2...

Страница 67: ...hts and is shown on the left side of the Figure below The optional capacitive touchscreen interface connectors are shown on the left Figure 3 3 WS5A LCD Touchscreen Connectors w CCFL Backlights o The...

Страница 68: ...rd powers the LED Backlights through connector J31 On the majority of WS5A system boards configured to drive the CCFL inverter the DC to DC converter components and connector J31 are not installed o T...

Страница 69: ...rkstation 5A uses the same plastic base mag card reader assembly and speakers as the original Workstation 5 However the chassis Intel Atom based System Boards SO DIMMs DMA Enabled CF Riser Card power...

Страница 70: ...cludes Revisions C D and F System Boards The Revision E System Board did not enter production Revision F System Boards will appear in mid 2012 WS5A System Board Primary Components Revisions C D and F...

Страница 71: ...tem Board Components WS5A System Board Connectors Revisions C and D Please note that J14 is reserved for the IO Panel Powered USB Connection and is not intended for options such as the finger print re...

Страница 72: ...Board Components WS5A System Board Jumpers and Switches Revisions C D and F The Figure below applies to all System Board Revisions See the page 3 12 for details and a procedure for using the CMOS clea...

Страница 73: ...WS5A System Board Connectors Revision F The Figure below displays System Board Revision F Connectors Figure 3 9 WS5A System Board Revision F Connectors J1 the backlight connector now supports either C...

Страница 74: ...o the pins 1 2 3 Connect a USB Keyboard and AC power cable to the workstation 4 If the workstation does not start when the AC power cable is connected press and release the power button When the Blue...

Страница 75: ...Diagrams System Block Diagrams Workstation 5A Block Diagram CCFL Backlights Resistive Touchscreen Figure 3 10 shows a block diagram of the Workstation 5A with CCFL backlights and resistive touchscreen...

Страница 76: ...ram LED Backlights Resistive Touchscreen A small number of WS5As shipped with LED backlights and resistive touchscreen as shown in the diagram below This configuration uses a System Board DC to DC con...

Страница 77: ...and LVDS video Intel Atom N450 General Features Single Core Speed 1 6GHz 32kB instruction cache and 24 kB write back data cache 512K L2 Cache Hyper Threading Technology 2 threads Micro FCBGA8 package...

Страница 78: ...Graphics Processing Unit GPU The GPU is composed of engines planes pipes and ports The GPUs 3D 2D engines are fed with data through the integrated memory controller The outputs of the engines are surf...

Страница 79: ...y software to operate normally Features Supports two lanes in each direction 100MHz reference clock 2 5Gb s point to point DMI Interface to the ICH8M Raw bit rate on the data pins of 2 5Gb s resulting...

Страница 80: ...0 Ports The ICH8M contains two Enhanced Host Controller Interface EHCI host controllers supporting up to ten USB 2 0 high speed ports The ICH8M contains port routing logic that determines whether a US...

Страница 81: ...et IDE The ICH8M contains a single IDE channel supporting up to two ATAPI compatible devices The IDE interface supports PIO IDE transfers up to 16 MB sec and Ultra ATA transfers up to 100MB sec with f...

Страница 82: ...o four external PCI Bus masters One PCI interface is used to support the Mini PCI connector CN12 The Mini PCI connector supports a WiFi card and modem Ethernet The ICH8M integrates a Gigabit Ethernet...

Страница 83: ...12V or 24V cash drawer voltages LPC The ICH8M implements an LPC interface based on the Low Pin Count Interface Specification Revision 1 1 Several devices are connected to the LPC Bus CPLD U75 Super IO...

Страница 84: ...reen assembly carries over from the original Workstation 5 It is composed of a 15 resistive touch surface bracket 15 AUO LCD with CCFL Backlights LCD Plate and Backlight Inverter Board Figure 3 13 The...

Страница 85: ...del The jumper settings are routed through the interface cable to GPIO ports on the system board At start up the WS5A WINCE API reads the GPIO to determine the type of panel installed Once the API det...

Страница 86: ...m Board Description LCD Touchscreen Assembly Optional Capacitive Touchscreen The Capacitive Touchscreen option adds the Capacitive Interface Board and Interface Cable as shown in the Figure below Figu...

Страница 87: ...tation 5A internal components and options Magnetic Card Reader The Workstation 5A uses the same Magnetic Card Reader Assembly as the original Workstation 5 The reader head is mounted to a plastic chan...

Страница 88: ...d 2 Refer to Figure 3 17 below Use a pair of needle nose pliers to pinch the stand off and remove the device Figure 3 17 Removing the USB Hard Drive Installation 1 Figure 3 18 below points out the loc...

Страница 89: ...pproved for use in the WS5A Figure 3 19 Approved SO DIMMs for the WS5A Note The Windows Embedded CE 6 0 R3 image is limited to 512MB of main memory If more than 512MB is installed it is not used SO DI...

Страница 90: ...t and insert the device into the socket at a 30 angle When fully inserted in the socket press down to lock the retention clips into place To remove an SO DIMM release the retention clips on each end o...

Страница 91: ...U intervention Figure 3 22 DMA Enabled CF Riser Card Approved DMA Enabled CF Cards Approved DMA Enabled CF Cards are shown in the Table below Figure 3 23 Approved CF Cards Size MICROS P N Description...

Страница 92: ...d used on the original Workstation 5 can also be used the Workstation 5A The kit has been modified by adding a new adhesive backed antenna Refer to MD0013 005C for installation instructions SparkLAN M...

Страница 93: ...e and produces an error message 2 Enter the System Configuration Utility as described in Chapter 3 and select the Boot Tab 3 In the Boot Device Prioritization BBS list scroll to the first entry USB Ha...

Страница 94: ...ete assembly ready to install 1 Remove the AC power cable from the unit 2 Place a towel or soft cloth on your work surface to protect the touchscreen glass then place the workstation face down on this...

Страница 95: ...D Customer Display to the USB6 connector could damage the Customer Display and or USB6 port Figure 3 26 Installing the Integrated Customer Display 6 Return the unit to the normal operating position co...

Страница 96: ...ng hardware 1 Use the base as a template to locate the mounting holes in the counter surface 2 After mounting the pole and base to the counter surface route the extension cable through the pole and co...

Страница 97: ...Door Reinstall the door and make sure it is closed 3 Orient the Prot g with the speakers facing towards the bottom of the workstation then insert the bracket in the IO door cut out Slide the Prot g an...

Страница 98: ...e pole as a template attach to the counter surface Appendix A provides details of the hole dimensions 2 Route the Prot g Display Cable through the pole and through the stand if used to the IO Panel o...

Страница 99: ...ps in Figure 3 30 to attach the pole to the bracket run the interface cable and attach the LCD to the pole 4 Rotate the LCD to the desired position and use a 1 5mm hex wrench to tighten the set screw...

Страница 100: ...top cover place it directly behind the base Run the interface cable on either side left side is preferred of the chassis but make sure it stays below the chassis lip Connect the cable to USB Option H...

Страница 101: ...nnect the LED backlights and resistive touchscreen Revision D Figure 3 33 Installing LCD Touchscreen Cables LED Resistive Touchscreen o The Figure below shows how to connect the optional capacitive to...

Страница 102: ...below shows the tabs at the rear of the assembly and the slots in the base Insert the tabs into the base 5 Before closing make sure the LVDS cable is positioned as shown below and the backlight cable...

Страница 103: ...ling the top cover examine the gasket to ensure it is seated in the groove Install the cover by attaching it to the hooks at the rear of the base then rotate the front of the cover downward to snap in...

Страница 104: ...ng and Operating the Workstation 5A This chapter describes the environmental requirements for the workstation describes the IO Panel and covers the basic operational procedures In this Chapter Care an...

Страница 105: ...ats is recommended An anti static mat incorporates a grounding clip with a cable that can be attached to earth ground Proximity to Foreign Materials Spilled liquids can cause damage to the circuits in...

Страница 106: ...installed in accordance with the appropriate MICROS Site Preparation Guide Cleaning the Display Cabinet and Magnetic Stripe Reader Recommendations for cleaning the Cabinet Magnetic Stripe Reader and...

Страница 107: ...kstation 5A Setup Guide Fourth Edition Installing and Operating the Workstation 5A The IO Panel The IO Panel Figure 4 1 displays the Workstation 5A IO Panel connectors Figure 4 1 The Workstation 5A I...

Страница 108: ...ports on the Workstation 4 4 LX KWS4 and KW270 It contains both an RS422 or RS232 Interface This port is configured through application software as a full duplex RS422 interface to support IDN printin...

Страница 109: ...Display into the USB6 connector Figure 4 2 USB6 Connector Cover VGA WIN32 operating systems include support for dual independent display allowing the desktop to be extended across two monitors For wo...

Страница 110: ...n integrated isolation transformer as well as a link status and network activity indicators The interface is fully IEEE 802 3 compliant CF Express Card This slot houses the DMA Enabled CF Daughter Car...

Страница 111: ...pplication on the CF card and Windows Embedded CE 6 0 places the persistent registry on this storage medium How to use the Compact Flash CF Card If you have not used a CF card take a moment to familia...

Страница 112: ...on the card and remove it from the socket Figure 4 4 Removing the CF Card Disabling the CF Card BIOS Version Q2011d or later adds the ability to disable the CF Interface for security purposes This is...

Страница 113: ...ittle force is required to insert the card Push the card into the socket until only a few millimeters are visible Figure 4 5 Installing the CF Card Customer Display This connector supports either a st...

Страница 114: ...Close the compartment door Figure 4 6 Installing the Optional Printer Power Supply 2 Refer to Figure 4 7 and prepare to mount the workstation on the stand Connect the AC Power Cable supplied in the Wo...

Страница 115: ...Workstation 5A Installation Figure 4 7 Preparing to attach the Workstation to the optional Stand 3 Mount the cabled workstation by placing the rubber feet into the receptacles on the adjustable stand...

Страница 116: ...or additional security a pair of 17mm screws are provided in the Adjustable Stand loose parts kit to secure the knobs in the locked position Make sure the knobs are in the Secured position and use the...

Страница 117: ...Magnetic Card Reader and the Operator Touchscreen LCD Figure 4 10 Workstation 5A Operator Features Operator LCD and Touchscreen The Operator LCD is a 15 Active Matrix LCD with a resolution of 1024x768...

Страница 118: ...screen shown in the Figure below The MICROS BIOS Version is displayed in the upper left corner of the screen As the BIOS Splash Screen displays the unit is performing a Power On Self Test POST of the...

Страница 119: ...sage NK BIN not found on CF appears on the first line This message is produced by FlashCE and is a simply a statement that the upgrade file is not present If the NK BIN file is present on the CF Card...

Страница 120: ...ut Down Windows dialog box appears Select Shut Down from the pull down menu and tap OK to shut down the unit If the Shut Down Windows dialog box does not appear Tap Start Shut Down Shut Down then OK S...

Страница 121: ...ct When the server name is complete press Enter to proceed 5 Select your Workstation 5A from the list Double click the entry Each workstation is pre programmed with a workstation name IP address and o...

Страница 122: ...TAB to focus the edit box and press TAB again to focus the SEARCH button Pressing TAB a third time brings the list into focus use the UP DOWN keys to select then TAB to the SAVE button and press ENTER...

Страница 123: ...backlights Instructions for modifying the default settings and using a custom logo can be found below Procedure 1 From the desktop Touch Start Control Panel Screen Saver The Screen Saver Properties w...

Страница 124: ...ts button Backlight Control This section controls the LCD CCFL backlights to extend the life of the backlight tubes The default is to turn off the backlights twenty minutes after the screen saver enga...

Страница 125: ...below to the six digit number that appears in the Key field and enter the results with the on screen keyboard as described below Digit 1 x Digit 2 Digit 4 Digit 6 Password In the example above the ke...

Страница 126: ...illustration All USB ports are enabled when the workstation is shipped Figure 4 16 USB Port Control Tab To disable a USB port touch the box to remove the check mark from the corresponding field Or to...

Страница 127: ...he reader head Figure 4 17 Using the Magnetic Card Reader Tips for using Magnetic Cards Magnetic cards should always be kept dry and away from magnets or sharp objects that could damage the encoded in...

Страница 128: ...e position sitting or standing that the workstation is normally used Face the Touchscreen directly If the workstation is on a stand adjust it to the optimum viewing angle Windows Embedded CE 6 0 1 Fro...

Страница 129: ...CF are available the Recovery Button or the ODM tab in the BIOS System Configuration Utility Recovery Button The Recovery Button is a recessed SPST switch accessed from the base of the workstation It...

Страница 130: ...n The Workstation 5A Recovery Button is accessed from the bottom of the unit as shown below 1 Power off the workstation If using BIOS Version Q1010m Q2010g or Q2011d connect a USB Keyboard to enter th...

Страница 131: ...e Wait Windows CE Factory Restore takes from three to five minutes to complete then formats the CF Card The Workstation 5A restarts and boots to Windows CE in the out of box state BIOS Q2010g and Q201...

Страница 132: ...Drives Dongles Thumb Drives or Sticks connected to the IO Panel USB Ports 4 Use the power button to start the workstation 5 Observe the LCD and press the Recovery Button when the Blue BIOS splash w M...

Страница 133: ...Starting Windows Pre boot Environment If an error box appears stating that Recovery detected 2 USB hard drives installed on the system Please remove any additional USB Flash Drives and restart recover...

Страница 134: ...three to five minutes to complete then formats the CF Card The Workstation 5A restarts and boots to Windows CE in the out of box condition Win32 Factory Restore The primary storage device can be the...

Страница 135: ...en save and restart 0 SATA drive 0 1 IDE 0 Pri Master CF Card 2 PXE Boot 3 None Pre Boot Menu BIOS Q1010m Only This BIOS Version moves WINCE and WIN32 Factory Restore to a Preboot Menu shown below Fig...

Страница 136: ...he Del key to enter the System Configuration Utility 3 Navigate to the ODM Special Configuration Menu and set the Win32 Factory Restore field to Enabled 4 Select the Exit tab then Save Settings and Re...

Страница 137: ...sk Drive 1 With a USB Keyboard attached and the POSReady 2009 Recovery CF installed in the CF Daughter Card power up the workstation with the power button 2 When the Blue Splash Screen appears press t...

Страница 138: ...s displays the Blue Splash screen then requests a Password if enabled 4 Type Quant1c0 and press Enter The workstation restarts and displays the message Factory Restore in Progress Please Wait Windows...

Страница 139: ...prompts appear including Loading RAM Disk Image followed by a Starting Windows Pre boot Environment After a brief time a Command Window appears followed by Loading Recovery Script Ghost32 starts If t...

Страница 140: ...ight the Enable Password For Restore field and select Disabled Select the Exit tab then Save Settings and Restart Enter then Y to restart the workstation Note Using the WINCE USB WIN32 or SATA WIN32 d...

Страница 141: ...ady Recovery CF generates this error message if 1 A USB Thumb or Flash Drive remains attached to the IO panel and a USB Hard Drive is attached to J8 2 The WS5A contains both an optional SATA disk driv...

Страница 142: ...Diagnostics This chapter includes basic troubleshooting procedures for the unit and describes how to use the Diagnostics Utilities In this chapter Basic Troubleshooting 5 2 Workstation 5A Diagnostics...

Страница 143: ...econd The Operator LCD remains blank after 30 seconds Possible missing or defective SO DIMM or Defective system board Re seat SO DIMM 0 Do not use 2GB SO DIMMs See Page 3 27 for approved SO DIMM confi...

Страница 144: ...ia Press any key when ready or Non System disk or disk error Replace and press any key when ready Boot Defaults configured for WIN32 Enter the system configuration utility go to the Exit tab and selec...

Страница 145: ...ts of the hardware and supported peripherals Running the Windows CE Diagnostics Utility For Windows Embedded CE 6 0 configurations the utility is located in the DOC Utilities folder 1 From the Desktop...

Страница 146: ...is field DHCP Server Address This field displays the DHCP Server Address when the workstation operates in DHCP based network IP Address Dynamic This field displays the IP Address when the workstation...

Страница 147: ...S splash screen at start up CAL Version Displays the current Client Application Loader CAL Version WinCE Version Reports Windows Embedded CE 6 0 Version Information CPLD Version The Workstation 5A sys...

Страница 148: ...Operator LED blink rate when the operating system is running At start up the LED blinks then turns solid Blue as the operating system starts and loads this driver LPE2PROM DLL Version This driver prov...

Страница 149: ...ng purposes Recovery Image Info Touch this button to determine the version of the factory restore files and the number of times the feature has been activated The information is contained in file call...

Страница 150: ...following formula to the six digit number that appears in the Key field Digit 1 x Digit 2 Digit 4 Digit 6 Password For example if the Key is 374236 the Password would equal 29 3 x 7 2 6 29 To enter th...

Страница 151: ...below to the six digit number that appears in the Key field Digit 1 x Digit 2 Digit 4 Digit 6 Password In the example above the key field displays 212188 2 x 1 1 8 11 3 To enter the password using the...

Страница 152: ...shown in the IO Back Panel illustration All IO Panel USB ports are enabled when the workstation is shipped Figure 5 6 IO Panel USB Port Identification To disable a USB port tab the corresponding box t...

Страница 153: ...Utility updated to Version 1 7 This version adds the processor type and speed to the System Info tab Figure 5 7 WIN32 Diagnostics Utility System Information Screen The WS5A Diagnostics Utility is deri...

Страница 154: ...any registry changes made during testing Erase Compact Flash This selection removes all files from the CF card including the persistent registry folder the POS application and SAR totals if present F...

Страница 155: ...5 14 Workstation 5A Setup Guide Fourth Edition WS5A Diagnostics Wipe Compact Flash WCF Utility WINCE Only...

Страница 156: ...orkstation 5A Low Profile w Prot g Customer Display A 3 WS5A on Adjustable Stand with Rear LCD Customer Display A 4 Workstation 5A on Adjustable Stand w 6 LCD Pole Display A 5 Workstation 5A on Adjust...

Страница 157: ...A 2 Workstation 5A Setup Guide Fourth Edition Equipment Dimensions Workstation 5A Low Profile Workstation 5A Low Profile...

Страница 158: ...Workstation 5A Setup Guide Fourth Edition A 3 Equipment Dimensions Workstation 5A Low Profile w Prot g Customer Display Workstation 5A Low Profile w Prot g Customer Display...

Страница 159: ...A 4 Workstation 5A Setup Guide Fourth Edition Equipment Dimensions WS5A on Adjustable Stand with Rear LCD Customer Display WS5A on Adjustable Stand with Rear LCD Customer Display...

Страница 160: ...Workstation 5A Setup Guide Fourth Edition A 5 Equipment Dimensions Workstation 5A on Adjustable Stand w 6 LCD Pole Display Workstation 5A on Adjustable Stand w 6 LCD Pole Display...

Страница 161: ...A 6 Workstation 5A Setup Guide Fourth Edition Equipment Dimensions Workstation 5A on Adjustable Stand w Prot g Customer Display Workstation 5A on Adjustable Stand w Prot g Customer Display...

Страница 162: ...Workstation 5A Setup Guide Fourth Edition A 7 Equipment Dimensions Workstation 5A on Adjustable Stand and Prot g on 6 Pole Workstation 5A on Adjustable Stand and Prot g on 6 Pole...

Страница 163: ...A 8 Workstation 5A Setup Guide Fourth Edition Equipment Dimensions LCD Pole Display LCD Pole Display...

Страница 164: ...Workstation 5A Setup Guide Fourth Edition A 9 Equipment Dimensions Prot g Customer Display on 6 Pole Prot g Customer Display on 6 Pole...

Страница 165: ...A 10 Workstation 5A Setup Guide Fourth Edition Equipment Dimensions Cash Drawers Cash Drawers...

Страница 166: ...pages that follow you will find diagrams of the Workstation 5A I O Panel connectors system board connectors and commonly used hook up cables A description of how each cable or connector is used is pro...

Страница 167: ...figured through the POS application IDN Port IDN Printers The most popular configuration of the IDN Port is the RS422 based IDN mode Figure B 1 shows the pin out for this configuration Figure B 1 IDN...

Страница 168: ...N 300319 102 to convert this port to a DB9 connector Figure B 2 IDN Port Configured for RS232 COM 2 and COM 5 The Workstation 5A includes two modular COM ports COM2 and COM5 Each are full featured RS...

Страница 169: ...r and Cable Diagrams IO Panel Connectors RS232 Connector A single DB9F RS232 connector assigned to COM1 is provided The pin out is shown below Figure B 4 DB9 RS232 Connector Diagram Cash Drawer 1 and...

Страница 170: ...tion B 5 Connector and Cable Diagrams IO Panel Connectors Remote Customer Display Connector This port supports either the 2x20 VFD customer display or the graphics based LCD customer display Figure B...

Страница 171: ...Board Connectors This section details connectors located on the Workstation 5A system board Magnetic Stripe Interface The internal magnetic card reader connector is CN13 located on the system board Th...

Страница 172: ...sed with the Workstation 5A IDN Port RS232 Cables Figure B 8 displays a cable that includes the RS232 signals from the IDN Port to a DB9 male connector This cable is available from MICROS by ordering...

Страница 173: ...LCD based Customer Display includes two cable assemblies The function of each cable is detailed in the following pages LCD Customer Display Housing Interface Cable The LCD Customer Display Housing con...

Страница 174: ...N connector on the Workstation 5A I O panel through the pole to mate with the cable from the LCD Customer Display Housing Cable shown in Figure B 11 Figure B 12 Remote Pole LCD Customer Display Assemb...

Страница 175: ...and Cable Diagrams Hook up Cables Ethernet Figure B 14 shows a diagram of a standard Cat 5 Ethernet hook up cable This cable would be connected from a workstation or server to the system hub Figure B...

Страница 176: ...iagram of a typical Category 5 or later hook up cable with the transmit receive cross over pinning implemented This cable can be used when only two devices must be connected For example it can be used...

Страница 177: ...B 12 Workstation 5A Setup Guide Fourth Edition Connector and Cable Diagrams Hook up Cables Cash Drawer Extension Cable...

Страница 178: ...against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in equipment in which case the user at his own ex...

Страница 179: ...lement sur le Brouillage Radio lectrique Idict par le Minist re des Communications du Canada Caution Changes or modifications not expressly approved by the party responsible for compliance could void...

Страница 180: ...t Fx where x 4 5 or 6 to open another terminal window 2 Log in as possupport user 3 Type startd to open the Universal Diagnostic Utility Available Diagnostics System Information LCD Display Customer D...

Страница 181: ...ord of logged in user FIND LINUX IMAGE VERSION INFORMATION cat etc micros release FIND NETWORK ADDRESS OF DEVICE ifconfig ifconfig FIND NETWORK ADDRESS OF DEVICE ip ip addr CHECK NETWORK STATUS nmcli...

Страница 182: ...k l CONNECT A USB DRIVE TO DEVICE mount sudo mount dev sdb1 mnt DISCONNECT A USB DRIVE FROM DEVICE umount sudo umount dev sdb1 mnt EDIT A TEXT FILE nano nano webconfig txt RESTART THE DEVICE reboot re...

Страница 183: ...er clip to hold down the recovery button on the bottom of the workstation 5 While holding down the recovery button press and hold the power button for 1 second and then release both buttons to begin t...

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